Join our team to meet the next growth phase in the Fast-Growing and exciting Cosmetic Manufacturer segment.

Location:Coolum Beach, Sunshine Coast, QLD
Hours:Monday to Friday, 7:00am–3:00pm
Start:Immediate

Sales Administrator

About Private Label Dynamics

Private Label Dynamics is an Australian cosmetic manufacturer producing premium Australian-made haircare, skincare, personal care and pet care products for brands across Australia and internationally.

We help salons, entrepreneurs, retailers and established businesses create and grow their own brands through Private Label, Custom Formulation, manufacturing, branding and fulfilment.

As we continue to grow, including our planned expansion into the United States, we’re looking for someone commercially minded to help us convert more opportunities, strengthen customer relationships and grow the value of our existing customer base.

About the Role

This is an internal role supporting all facets of sales and marketing.

You will input and qualify all sales and leads and farm them onto the next stage.

PLD receives enquiries from current brands, salons, established businesses, retailers, distributors and international customers.

A major part of the role will also be working with existing and previous customers.

We’re looking for someone who can build trust, communicate professionally and develop long‑term commercial relationships.

Key Responsibilities

- Manage incoming sales enquiries across website, email, phone and social channels
- Qualify leads and identify strong commercial opportunities
- Speak with prospective customers by phone, email and video call




- Understand customer needs and guide them through PLD’s Private Label and Custom Formulation options
- Follow up enquiries, quotes, samples and opportunities consistently
- Maintain PLD’s sales pipeline and CRM
- Re‑engage previous enquiries and dormant customers
- Identify opportunities to increase spend from existing customers
- Encourage range expansion and additional SKUs
- Identify suitable Private Label customers for Custom Formulation
- Develop relationships with salons, retailers, brands, distributors and other business customers
- Work directly with the Director on larger accounts and commercial opportunities
- Track sales activity, conversion rates, pipeline value and customer revenue
- Help improve sales systems, follow‑up processes and customer workflows
- Support future Australian and international business development

What We’re Looking For

Ideally, you’ll have experience in:

- Excel
- CRM (Hubspot)
- Reporting
- Xero or similar accounting packages.
- Customer relationship management
- Lead qualification
- Sales follow‑up

Experience in manufacturing, beauty, cosmetics, haircare, skincare, wholesale, e‑commerce or consumer products would be highly regarded, but industry experience is not essential.





The Person We’re Looking For

You’ll be someone who:

- Enjoys sales and building customer relationships
- Is confident speaking with business owners
- Follows up consistently
- Is commercially minded
- Is organised and accountable
- Takes initiative
- Understands the difference between a good lead and a poor‑fit lead
- Can identify opportunities without being pushy
- Is comfortable using CRM systems and technology
- Looks for ways to improve systems and processes
- Is ambitious and wants to grow with the business

We want someone who can understand a customer’s business, identify where PLD can genuinely help them and build a long‑term relationship.

What Success Looks Like

Success will be measured by:

- More qualified enquiries converting into customers
- Consistent enquiry follow‑up
- Increased revenue from existing customers
- Reactivation of valuable past customers
- Stronger customer retention
- A well‑managed and visible sales pipeline

Why Join Private Label Dynamics?

You’ll work directly with the Director and have a genuine opportunity to influence the growth of the business.

PLD is continuing to expand in Australia and internationally, including plans to establish operations in the United States.

For the right person, there is significant opportunity to grow with the company and become involved in larger accounts, business development and international expansion.

We work hard, move quickly and have big ambitions, while maintaining a supportive and positive workplace.

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📌 Sales Administrator (Coolum Beach)
🏢 Private Label Dynamics
📍 Coolum Beach