Pulse Recruitment is partnering with an Australian cybersecurity technology company to hire a Customer Success Manager in Melbourne. You will manage a mid-market portfolio (100–120 customers, 200–1,000 seats) and act as a trusted advisor to senior stakeholders to drive product adoption and renewals.
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The role focuses on maximizing customer value, expanding account growth, and coordinating with Sales, Onboarding and Tech teams to align cybersecurity solutions with client objectives.