Enterprise Tech Support Manager - Lead-SLA & Incidents (Melbourne)

Enterprise Tech Support Manager - Lead-SLA & Incidents (Melbourne)

24 Sep
|
SOTI
|
Melbourne

24 Sep

SOTI

Melbourne

SOTI Inc in Australia seeks a Manager, Technical Support to lead a high-performing team spanning L1 to L3. You will drive incident management, ensure SLA adherence, and foster cross-functional collaboration with product and engineering teams to deliver outstanding customer experiences across ANZ. The role requires prior experience leading technical support in rapid-paced environments, strong problem-solving abilities, and excellent stakeholder communication across the ANZ region.

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📌 Enterprise Tech Support Manager - Lead-SLA & Incidents (Melbourne)
🏢 SOTI
📍 Melbourne

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