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Sales and Business Development Specialist Fully Remote Melbourne, Victoria, AUS Description

Join the Team Behind the World's Leading Class Management Software! About the Role

This position is fully remote from within Australia and requires current Australian residency. iClassPro is seeking a customer-focused

Sales and Business Development Specialist

to build and maintain

strong relationships

with our clients. In this role, you will serve as a trusted advisor, helping customers maximize the value of our class management software while driving

sales, retention,

and

satisfaction . What You Will Do

Proactively

sell iClassPro to swim schools, gyms, dance studios, cheer programs, camps, and other youth activity businesses across Australia Own the

full customer journey

for new accounts, from first conversation through onboarding and into long-term success Lead onboarding for the accounts you close,

ensuring customers are fully set up, trained,

and

confident using the platform Build

trusted relationships

with owners and operators, understanding their goals and

helping them use iClassPro to achieve them Identify upsell

and

cross-sell opportunities

when appropriate and in the customer's best interest Partner closely with Sales, Onboarding, Support, and Product teams to

deliver a seamless customer experience Act as the

voice of the customer

internally by sharing feedback, trends, and ideas for improvement What You Bring

Experience in

youth activity industry

strongly preferred Experience in

sales, account management, customer success,

and/or





onboarding in a SaaS

or service-based environment Robust

relationship-building skills

and a genuine interest in

helping customers succeed Excellent communication skills, both

written

and

verbal High level of

organization ,

follow-through , and

ownership

over your work Comfort

managing multiple accounts

and priorities at once A

consultative mindset . You focus on solving problems, not just closing deals A

team-first attitude

and willingness to jump in and help where needed What We Bring

We believe in taking care of our people. Highly competitive compensation package Robust Paid Time Off Career growth opportunities in a thriving, purpose-driven company. Who We Are

At

iClassPro , we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend

less time managing

and

more time doing what they love : coaching, teaching, and building strong communities. Our class management platform powers

thousands of youth activity centers worldwide , helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the

Inc. 5000 list of fastest-growing private companies

for three years running: 2023, 2024, and 2025! We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams. All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit

Culture Index

once you have submitted the application.

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📌 Sales and Business Development Specialist (Port Phillip City)
🏢 iClassPro
📍 Port Phillip City