Part Time Medical Receptionist - General Practice

To organise appointments, maintain records and perform medical & other tasks in order to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients. Key responsibilities

Open and close clinic as per set procedure Greet patients and other callers at the practice in a courteous and productive manner Answer the telephone promptly and courteously Make appointments for patients following set procedures Issue patients invoices/receipts and bulk bill as required Enter and update patient registrations and patient notes in computer Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully Deal with emergencies when necessary, following set procedures About you





Basic knowledge of MS Word and Excel Experience in customer service Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs Excellent interpersonal and communication skills Be always well-presented, friendly, courteous and obliging Undertake all duties in a diligent manner, with honesty and integrity Maintain absolute confidentiality regarding patient and practice information Have a vigilant attitude to accuracy, being prepared to double check as necessary Work cooperatively and independently Demonstrate ability to prioritise and organise, with attention to detail

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📌 Part Time Medical Receptionist - General Practice (Port Phillip City)
🏢 Livingstone Street Clinic
📍 Port Phillip City