Job Description

Overview of Responsibilities and Duties:

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The successful applicant must hold the appropriate Queensland electrical qualifications and be eligible and willing to act as the Qualified Technical Person (QTP) for the company's electrical contractor licence

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Call customers before attending to confirm call-out fees — and keep Dispatch in the loop if no one is home.

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Always arrive with pride: clean boots, name badge on, and a professional attitude that reflects who we are.

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Listen to the customer's concerns without rushing — you're not just a tradie, you're their trusted advisor.

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Offer to complete a home safety inspection and give expert advice — the kind that builds loyalty and trust.

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Record the age and condition of electrical equipment with branded stickers.

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Quote clearly and confidently. Use our proven quoting system and show the customer you've got their best interests at heart.

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Finalise quotes, secure signatures, and confirm payment authorisation on-site.

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Complete repair or maintenance work up to 2.5 billable hours or hand off larger jobs to our project team — your job is to make sure the customer's taken care of.

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Apply the highest standards of workmanship using your trade skills across plumbing, electrical, or HVAC.

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Submit all invoices, payments, and paperwork on site. The smoother your admin, the more time you get on tools.

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Handle any customer issues within 24 hours — we back you, and we protect our brand together.

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Stick to our Proven Sales System, uphold company policies,



and help us set the standard across the industry.

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Hit billable hours targets, ensure smooth handovers to the project team, and close out jobs with pride.

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Note: Start time is when you arrive in office; finish time is when you leave — unless advised otherwise by management.

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KPI's (Key Performance Indicators):

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We succeed as a team, not in silos. These are the performance goals you'll be supported to smash:

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Stick to the company KPI checklist — it's your blueprint for success.

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Hit average sales targets per job type using our systems and training.

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Meet or exceed your monthly sales targets — and get rewarded for it.

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Show up consistently, own your results, and support the team. We're all in this together.

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What You'll Love About Working With Us:

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Real Pay for Real Effort – Competitive wages + achievable bonus structure

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Career Progression – Learn our Proven Process and grow into project, leadership, or specialist roles

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A Company That Has Your Back – You're not a number here — you're a key player

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Modern Tools & Systems – Less time on admin, more time doing what you're good at

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A Culture That Wins – We celebrate success, support each other, and build each other up

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This isn't just another tech role. It's your opportunity to grow with a company that's growing with you.

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📌 Electrician (Queensland)
🏢 The Plumbing Gang
📍 Queensland