NSW Health in Sydney's Westmead site is seeking a Team Leader to coordinate the day-to-day telephonist operations, manage staff, rosters, workflow and priorities, and mentor team members to ensure timely, quality service.
The role also provides telephony support during peak demand or vacancies, and works with the CHW Patient Administration Manager to identify, resolve and escalate issues to maintain service standards.
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📌 Telephony Operations Team Lead (New South Wales)
🏢 NSW Health
📍 New South Wales
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