Job Description

Organisation: Al Mustafa Australia
n Location: Sydney, NSW
n Reports to: Country Manager / Management
n Employment: Full-time

n

Fundraising & Community Engagement Officer

n

Organisation: Al Mustafa Australia
n Location: Sydney, NSW
n Reports to: Country Manager / Management
n Employment: Full-time

n

Al Mustafa Australia is a humanitarian and charitable organisation supporting vulnerable communities through humanitarian relief and sustainable development programs. Our work is supported by donors, volunteers, mosques, community organisations, businesses and partners across Australia.

n

Position Purpose

n

The Fundraising & Community Engagement Officer is responsible for growing Al Mustafa Australia's fundraising income, community presence, mosque relationships and volunteer network.

n

The role will actively engage with mosques, Islamic organisations, community leaders, businesses, donors and volunteers to create sustainable fundraising and community engagement opportunities.

n

A key responsibility is to build and actively manage a strong volunteer database to support Jummah collections, Ramadan, Qurban, events, campaigns and other community activities.

n

Key Responsibilities

n

1. Fundraising & Campaigns

n

n
- Implement community fundraising activities and contribute to agreed fundraising targets.
n
- Support key campaigns including Ramadan, Zakat, Sadaqah, Qurban, emergency appeals, orphan sponsorship and other humanitarian programs.
n
- Identify new fundraising opportunities through individuals, businesses, community groups, events and partnerships.
n
- Develop relationships with donors and encourage one-off supporters to become regular donors.
n
- Support fundraising events, sponsored activities, community campaigns and digital/LaunchGood campaigns.
n
- Identify potential major donors, sponsors and partnership opportunities for management follow-up.
n

n

2. Mosques & Jummah Collections

n

n
- Build strong relationships with mosques, Islamic centres, Imams, Sheikhs and mosque committees.
n
- Develop and maintain a database of mosques and Islamic organisations.
n
- Secure and coordinate Jummah fundraising collections and appeals.
n
- Coordinate volunteers, donation buckets, EFTPOS/QR codes, banners and campaign materials.
n
- Arrange Ramadan mosque activities including Jummah, Taraweeh and special fundraising appeals where appropriate.
n
- Maintain an annual calendar of mosque fundraising opportunities.
n
- Develop long-term mosque relationships rather than engaging only during fundraising campaigns.
n

n

3. Ramadan & Qurban

n

n
- Develop and implement community engagement plans for Ramadan and Qurban/Dhul Hijjah.
n
- Secure mosque and community fundraising opportunities well in advance.
n
- Coordinate Iftars, fundraising dinners, mosque appeals, community events and volunteer activities.
n
- Mobilise volunteers for Ramadan and Qurban campaigns.
n
- Work with marketing staff on campaign promotion,



community videos and fundraising materials.
n
- Follow up donors and community contacts generated through seasonal campaigns.
n

n

4. Volunteer Recruitment & Management

n

Building an active volunteer network is a core responsibility of this position.

n

n
- Recruit volunteers through mosques, universities, youth groups, community organisations, events, social media and existing supporters.
n
- Build and maintain an accurate volunteer database, including location, availability, skills, interests and previous participation.
n
- Categorise volunteers for activities such as mosque collections, events, Ramadan, Qurban, fundraising, administration and community outreach.
n
- Coordinate volunteer registration, onboarding, induction and rostering.
n
- Maintain regular communication with volunteers and keep the database active.
n
- Develop a reliable group of core volunteers and volunteer team leaders.
n
- Recognise and retain volunteers and encourage suitable volunteers to become community ambassadors and fundraisers.
n

n

5. Community Engagement & Partnerships

n

n
- Represent Al Mustafa Australia within Muslim and broader community networks.
n
- Develop relationships with community leaders, Islamic organisations, schools, universities, businesses and professional groups.
n
- Attend relevant community events, conferences and networking opportunities.
n
- Identify sponsorship, partnership and joint-event opportunities.
n
- Organise community presentations, stalls, fundraising dinners, family events and other engagement activities.
n
- Increase awareness and trust in Al Mustafa Australia within the community.
n

n

6. Donor Engagement & Marketing Support

n

n
- Follow up donors and leads generated through community activities and events.
n
- Maintain accurate supporter and community contact records in the organisation's CRM/database.
n
- Work with marketing staff to promote campaigns and community activities.
n
- Identify community leaders and supporters who can participate in campaign videos and promotions.
n
- Assist with distributing campaign materials and increasing campaign reach through community networks.
n

n

7. Administration, Compliance & Reporting

n

n
- Maintain accurate records of fundraising, mosque, volunteer and community activities.
n
- Ensure cash collections and donations are handled according to organisational procedures.
n
- Protect donor and volunteer information and comply with relevant fundraising and privacy requirements.
n
- Maintain a pipeline/calendar of upcoming fundraising and community opportunities.
n
- Provide regular reports to management on fundraising performance,



volunteer growth and community engagement.
n

n

Key Performance Indicators

n

Performance will be assessed against agreed targets, including:

n

n
- Achievement of fundraising and campaign income targets.
n
- Number of active mosque and Islamic organisation relationships.
n
- Number and value of Jummah and mosque collections.
n
- Ramadan and Qurban fundraising performance.
n
- Growth of the volunteer database and number of active volunteers.
n
- Volunteer participation and retention.
n
- Number of community events and partnerships established.
n
- Number of new donors and recurring supporters generated.
n
- Current fundraising, sponsorship and major-donor opportunities developed.
n

n

Specific numerical targets will be agreed annually as part of the organisation's fundraising plan.

n

Skills & Experience

n

Essential:

n

n
- Experience in fundraising, community engagement, sales, business development or relationship management.
n
- Good understanding of Muslim communities and Islamic charitable giving, including Zakat, Sadaqah, Ramadan and Qurban.
n
- Strong communication, networking and relationship-building skills.
n
- Confidence approaching mosques, community leaders, businesses and potential supporters.
n
- Ability to recruit, motivate and coordinate volunteers.
n
- Strong organisational and database/CRM management skills.
n
- Ability to work independently and achieve measurable targets.
n
- Willingness to attend Friday, evening and weekend community activities when required.
n
- Australian driver's licence and ability to travel to community activities.
n

n

Desirable:

n

n
- Experience with an Islamic charity or Muslim community organisation.
n
- Existing relationships within Australian Muslim communities.
n
- Experience in mosque fundraising, volunteer management or fundraising events.
n
- Experience using CRM/donor management systems.
n

n

Personal Attributes

n

The successful candidate will be proactive, community-focused, organised, relationship-driven and results-oriented. They must be comfortable approaching new people, asking for support and donations, mobilising volunteers and representing Al Mustafa Australia professionally.

n

Working Requirements

n

The position requires flexibility to attend Jummah collections, evening/weekend events, Ramadan activities and Qurban campaigns. Regular travel to mosques, community organisations, businesses and events across Sydney will be required, with occasional interstate activities where necessary.

n

Overall Measure of Success

n

The Officer should build a sustainable community fundraising network that moves supporters through:

n

Community Engagement → Volunteers → Mosque & Community Activities → Donors → Regular Supporters

n

The objective is to establish Al Mustafa Australia with a strong community presence, an active volunteer network, productive mosque relationships and growing sustainable fundraising income.

📌 Fundraising & Community Engagement Officer (New South Wales)
🏢 Al Mustafa Australia
📍 New South Wales