As a Beauty Advisor, you will represent global beauty and fragrance brands, providing personalised advice to international travellers.

29th July, 2026 THE OPPORTUNITY We are seeking passionate

Beauty Advisors (Chinese speakers)

to join our team at

Melbourne Airport , where they will deliver exceptional customer experiences within a dynamic luxury retail environment. You will represent leading global cosmetic and fragrance brands , providing expert product knowledge and personalised service to international travellers. This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse, fast-paced, sales-driven environment . You will have the prospect to represent the following luxury brands:

Lancome - Full Time

AESOP - Part Time

Givenchy - Part Time

SKII - Part Time

Guerlain - Part Time - Fixed Term

29th July, 2026 THE OPPORTUNITY We are seeking passionate

Beauty Advisors (Chinese speakers)

to join our team at

Melbourne Airport , where they will deliver exceptional customer experiences within a dynamic luxury retail environment. You will represent leading global cosmetic and fragrance brands , providing expert product knowledge and personalised service to international travellers. This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse, fast-paced, sales-driven environment . You will have the opportunity to represent the following luxury brands:

Lancome - Full Time

La Mer - Part Time

AESOP - Part Time

Givenchy - Part Time

SKII - Part Time

Guerlain - Part Time - Fixed Term

KEY RESPONSIBILITIES

Engage customers with a friendly and approachable manner

Deliver exceptional customer service and personalised beauty consultations

Promote benefits of products to generate sales and achieve set KPI’s

Provide expert product knowledge across cosmetics, skincare, and fragrance





Maintain high standards of visual presentation and stock levels

ABOUT YOU

Ability to speak fluent Chinese (Mandarin) is essential

Proven retail/sales experience in beauty, fragrance, or cosmetics

Excellent communication skills and vibrant personality

Demonstrated passion for beauty, fragrance and skincare products

RSA certification and ability to speak a second language (desirable but not essential)

WHY JOIN LOTTE DUTY FREE

Monthly Sales Commission Program

Team Discount Program

Airport Retail Stores Discount (10% -20%)

Free Car Parking

Uniform & ASIC Pass Provided

Sales & Product Training Program

Employee Assistance Program

Long-term Career & Professional Development Opportunities

Recognition of Service Awards ($ Gift Cards)

Safe, Diverse & Inclusive Work Environment with a Supportive Culture

ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.

DETAILS OF THE ROLE

Location: Melbourne Airport

Full time position: 76 hours’ fortnightly

Part time position: 60 hours’ fortnightly

2 week rotating roster

Availability to work a flexible schedule including weekends and public holidays

Applicants must be at least 18 years old, hold full Australian working rights. It is recommended to have your own form of reliable transport due to the early/late hours of work.

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📌 Beauty Advisor - Chinese Speaker (Port Phillip City)
🏢 Lotte Duty Free
📍 Port Phillip City