Excellent culture, supportive teams and flexible workplace

Exciting period of growth & transformation

Competitive salary +super +amazing benefits!

OUR COMPANY Bpro is apart of the Belgravia Group, Bpro also known as BelgraviaPRO was launched in February 2018 as a joint venture between Belgravia Health and Leisure Group and Parks and Resorts Operational (PRO) Management. Bpro is a network of owners and managers in the camping, glamping, holiday parks and unique stays industry. For those planning a getaway, short or long, out of the city or into nature, Bpro connects you with unique experiences across Australia and New Zealand.

We are in an exciting period of growth and looking for talented people to assist with taking our Holiday Parks and organisation into the future.

THE ROLE The Business Operations Manager (BOM) is responsible for leading operational performance, commercial outcomes, and continuous improvement across a diverse multi-site portfolio of tourism facilities.

This role provides leadership, direction, and support to Park Managers, ensuring delivery of high-quality guest experiences, adhere to safety and risk standards, strong financial performance, and adherence to all other company standards, policies, and regulatory requirements.

As a key leader within the Belgravia Parks function, the role acts as a conduit between operations, finance, systems, and support services to embed consistent standards, drive data-led decision-making, and support scalable growth across the portfolio.

KEY ACCOUNTABILITIES OPERATIONAL PERFORMANCE & STANDARDS

Lead and oversee day-to-day operations across a multi-site regional portfolio

Drive consistent operational standards, service quality, and guest experience across all venues

Monitor performance against KPIs and implement improvement plans where required

Ensure compliance with operational, contractual, and safety standards

RISK, SAFETY & GOVERNANCE





Ensure strong risk management practices across all venues

Oversee safety compliance and governance standards

Manage contract reporting and audit requirements

BUSINESS PERFORMANCE & COMMERCIAL OUTCOMES

Drive accountability for achieving budgets, revenue targets, and participation outcomes

Partner with Finance to support budgeting, forecasting, and performance tracking

Analyse financial and operational performance to identify risks and opportunities

Oversee operations to deliver strong commercial performance

Support development of business cases and strategic investment decisions

LEADERSHIP & PEOPLE

Lead, coach, and develop a high-performing team of Venue Managers

Foster a culture of accountability, collaboration, and continuous improvement

Build capability across teams to strengthen operational and financial performance

Promote employee engagement and its link to strong business outcomes

Act as a key liaison between operations and support services, identifying and spotlighting key gaps in the skills and knowledge of Park Managers and co-ordinating the training and support required from support services

Turn your passion into your career!

Why join Belgravia?

We are at the forefront of the Leisure/Recreation and Health/Fitness industry. As part of the larger Belgravia Group of companies with a multi-business shared services model, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, leisure, aquatic and sporting venues in 400+ locations across Australia and New Zealand (and expanding)!

Turn your passion into your career!

Why join Belgravia?

We are at the forefront of the Leisure/Recreation and Health/Fitness industry. As part of the larger Belgravia Group of companies with a multi-business shared services model, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, leisure, aquatic and sporting venues in 400+ locations across Australia and New Zealand (and expanding)!

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📌 Business Operations Manager (Adelaide)
🏢 Belgravia Health & Leisure Group
📍 Adelaide