A well established skilled services organisation is seeking an experienced

IT Support Analyst

to join their collaborative technology team on a temporary contract through to November 2026.

This is a hands on role supporting a corporate user base, providing Level 1 & 2 support across Microsoft technologies, end user devices and workplace technology. You'll be joining a close knit team responsible for delivering exceptional service across Melbourne and Sydney offices.

$40-$50 + Super per hour | Contract Until November 2026 | Possible Extension

A well established professional services organisation is seeking an experienced

IT Support Analyst

to join their collaborative technology team on a temporary contract through to November 2026.

This is a hands on role supporting a corporate user base, providing Level 1 & 2 support across Microsoft technologies, end user devices and workplace technology. You'll be joining a close knit team responsible for delivering exceptional service across Melbourne and Sydney offices.

About the Role Working onsite in Melbourne, you'll be responsible for delivering professional and responsive IT support while ensuring excellent customer service across the business.

Key responsibilities include:

Providing Level 1 & 2 IT support to end users

Troubleshooting Windows 11, Microsoft 365 and hardware-related issues

Building, configuring and deploying laptops and desktops

User onboarding and offboarding





Managing Active Directory and Microsoft Entra ID accounts

Supporting Intune and device management activities

Managing and resolving incidents through the service desk

Supporting meeting room and hybrid conferencing technology

Maintaining IT assets and equipment registers

Escalating issues to vendors and third-party providers when required

What We're Looking For To be successful, you'll ideally bring:

Previous experience in an IT Support, Service Desk or Desktop Support role

Strong Microsoft 365 administration and troubleshooting skills

Experience supporting Windows 10/11 environments

Knowledge of Active Directory and Microsoft Entra ID

Exposure to Microsoft Intune and device deployment

Excellent communication and customer service skills

Experience working within a corporate or professional office environment

Strong organisational skills and ability to manage competing priorities

Desirable:

ITIL exposure or certification

Experience supporting professional services organisations

Experience with laptop refresh or device rollout projects

What's on Offer?

Immediate start available

Melbourne CBD office location

Collaborative and supportive IT team

Modern Microsoft environment

Opportunity to make an immediate impact during a busy period

If you're an experienced IT Support professional available for your next contract opportunity, we'd love to hear from you.

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📌 IT Support Analyst | Melbourne CBD | Immediate Start (Port Phillip City)
🏢 People2People
📍 Port Phillip City