IT Business Analyst - AI & Enterprise System Company Overview Our client is a large and well-established organisation investing heavily in technology, data and AI-driven transformation. With a focus on innovation and continuous improvement, they are modernising business processes, enterprise applications and collaboration platforms to support future growth.

Role Overview We're seeking an experienced IT Business Analyst to join a collaborative technology team and play a key role in delivering enterprise-wide improvement initiatives.

This 12-month contract opportunity sits at the intersection of business and technology, working closely with stakeholders to identify opportunities, define requirements and support the successful implementation of recent systems, AI-enabled solutions and process improvements.

Key Responsibilities

Lead business requirements gathering, analysis and documentation

Facilitate workshops and engage stakeholders across business and technology teams

Support AI, automation and digital transformation initiatives from concept through to implementation

Work closely with delivery teams during solution design, testing and deployment

Support data, reporting and process improvement initiatives

Contribute to service management and continuous improvement activities

Partner with vendors and internal teams to ensure successful solution outcomes

Skills & Experience





5+ years' experience as a Business Analyst within complex enterprise environments

Demonstrated experience supporting AI, automation, digital or technology transformation programs

Strong requirements elicitation, process mapping and documentation skills

Proven ability to translate business needs into clear functional requirements

Experience working across enterprise applications such as ERP, CRM, Finance, Procurement or Data platforms

Sound understanding of ITIL principles and IT service management practices

Strong exposure to Microsoft 365 environments, including SharePoint Online, Teams, Power BI, Power Apps and Power Automate

Experience supporting testing, UAT and implementation activities

Excellent stakeholder engagement and communication skills

Familiarity with Agile and/or hybrid delivery methodologies

What's on Offer

Opportunity to contribute to enterprise-wide AI and technology initiatives

High-profile transformation programs with strong business visibility

Flexible working arrangements

If you're a Business Analyst who enjoys turning complex business challenges into practical technology solutions and wants to be part of a forward-thinking transformation journey, we'd love to hear from you.

Profusionos committed to fostering diverse and inclusive workplaces and welcome applications from people of all backgrounds, experiences, and identities.

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📌 IT Business Analyst - AI & Enterprise System (Port Phillip City)
🏢 Profusion Group
📍 Port Phillip City