Practice Manager – Small Allied Health Clinic The Practice Manager will be responsible for coordinating the administrative side of the clinic, with a strong focus on managing patient bookings and appointment schedules, monitoring cancellations and waiting lists, overseeing billing and invoicing, and supporting reception and allied health staff. You will review daily clinic schedules, manage patient enquiries, improve booking and billing processes, develop clinic procedures and systems, assist with staff coordination, and identify areas where the clinic can operate more efficiently.

Key responsibilities

Managing patient bookings and appointment schedules

Monitoring cancellations, rescheduling and waiting lists

Overseeing billing, invoicing and outstanding accounts

Following up unpaid invoices and payment issues

Medicare, DVA, private health and third-party billing administration

Supporting reception and allied health staff

Reviewing daily clinic schedules to ensure appointments are organised efficiently

Managing patient enquiries and administrative issues

Improving booking,



billing and reception processes

Developing and maintaining easy clinic procedures and systems

About you

Previous experience in medical, allied health or healthcare practice management

Medical reception or senior administration experience

Medicare and healthcare billing knowledge

Accounts receivable and invoice follow-up experience

Appointment and diary management experience

Experience managing a small team

Highly organised and confident dealing with patients and staff

Comfortable taking responsibility for problems and resolving them

Excellent at following tasks through to completion

Able to work independently without constant supervision

About us

We are a small allied health practice where the Practice Manager can have a genuine influence on how the clinic operates. You will work directly with the practice owner and have the opportunity to improve systems rather than simply follow layers of corporate procedures.

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📌 Practice Manager – Small Allied Health Clinic (Townsville City)
🏢 Ian's Podiatry
📍 Townsville City