XPT Software Australia Pty Ltd | Contract

Melbourne, Australia

- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

- Must Have Skills: Providing Level 2/3 support across servers, M365, Azure, AWS, networking.
- Supporting complex real-timemonitoring environments.
- Part of end-to-end IT supportteam which also managed projects
- Active Directory, MicrosoftSCCM, MS Office, Odoo, SAP, BMC Remedy, QuickBooks, MSProjets, Service Now
- Nice to Have Skills:
- Life cycle of Incidentsassociated with EUC equipment and EUC software, and provide break/fixsupport, advice, and assistance to Authorized Users.




- Incident handling (P1/P2issues) and Proxy clustering and Slow browsing issues, URL filtering (block/allowwebsites)
- Coordinate with Customers'vendors for provision of end-user support (e.g., Hardware Vendor techniciansfor warranty repair/replacement
- Replace equipment and/orsoftware in order to conduct a repair, support the Authorized User by copyingdata, performing backups and restoring data and backups to the replacementEUC device
- Operational support forcertified Network Printers / Scanners / MFPs / Plotters / Label Printers /Tag Printers using proxy network
- Loading/Reloading of PCs withCustomer standard image for deployment.
- operational support fordisaster recovery and BCP emergency response activities in the event ofemergency situations and annual testing requirements at local sites

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📌 EUC Engineer (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne