Customer Service Consultant (Sydney)

Customer Service Consultant (Sydney)

24 Sep
|
BuildRight Construction AU
|
Sydney

24 Sep

BuildRight Construction AU

Sydney

ArapidlygrowingAustralianlendingbusinessisbuildingitsSydneyCBDcustomerserviceteamandislookingforpeoplewhocandemonstrategenuinecustomer-facingexperience,strongcommunicationandaconsistentprofessionalapproach. Thisroleisaboutmorethanansweringenquiries.You’llhelpcustomersnavigateimportantfinancialdecisions,keepapplicationsprogressingandmakesureeveryinteractionishandledwithclarity,patienceandaccountability. The Prospect

ArapidlygrowingAustralianlendingbusinessisbuildingitsSydneyCBDcustomerserviceteamandislookingforpeoplewhocandemonstrategenuinecustomer-facingexperience,strongcommunicationandaconsistentprofessionalapproach. Thisroleisaboutmorethanansweringenquiries.You’llhelpcustomersnavigateimportantfinancialdecisions,keepapplicationsprogressingandmakesureeveryinteractionishandledwithclarity,patienceandaccountability. Key Responsibilities

Respondtoinboundcustomerenquiriesbyphoneandemail Supportcustomersthroughouttheloanapplicationprocess Listencarefullytocustomerneedsandprovideclearinformation Coordinatewithinternaldepartmentstokeepapplicationsprogressing Followupwithcustomersandrelevantpartnersonoutstandingmatters Provideaccurateupdatesandresolvecustomerissuespromptly Maintaindetailedandaccuratecustomerrecords Workacrossmultiplesystemswhilemanagingcompetingpriorities Deliveraprofessionalandconsistentcustomerexperience Requirements & Eligibility





Demonstratedexperienceincustomerservice,administration,salesoranothercustomer-facingenvironment StrongverbalandwrittenEnglishcommunicationskills Confidentandprofessionaltelephonemanner Abilitytolisten,understandcustomerneedsandprovidepracticalsolutions Strongattentiontodetailandaccuratedata-handlingskills Comfortableworkingwithtechnologyandmultiplecomputersystems Abilitytoperformeffectivelyinafast-pacedenvironment Genuineandverifiableemploymenthistory Special Instructions

EligibleAustralianworkrights,includingeligibleWorkingHolidayVisaholders. Respondtoinboundcustomerenquiriesbyphoneandemail Supportcustomersthroughouttheloanapplicationprocess Listencarefullytocustomerneedsandprovideclearinformation Coordinatewithinternaldepartmentstokeepapplicationsprogressing Followupwithcustomersandrelevantpartnersonoutstandingmatters Provideaccurateupdatesandresolvecustomerissuespromptly Maintaindetailedandaccuratecustomerrecords Workacrossmultiplesystemswhilemanagingcompetingpriorities Deliveraprofessionalandconsistentcustomerexperience Demonstratedexperienceincustomerservice,administration,salesoranothercustomer-facingenvironment StrongverbalandwrittenEnglishcommunicationskills Confidentandprofessionaltelephonemanner Abilitytolisten,understandcustomerneedsandprovidepracticalsolutions Strongattentiontodetailandaccuratedata-handlingskills Comfortableworkingwithtechnologyandmultiplecomputersystems Abilitytoperformeffectivelyinafast-pacedenvironment Genuineandverifiableemploymenthistory EligibleAustralianworkrights,includingeligibleWorkingHolidayVisaholders. Full visa sponsorship available under Australia Subclass 482 / 186 Employer Nomination.

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📌 Customer Service Consultant (Sydney)
🏢 BuildRight Construction AU
📍 Sydney

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