Imagine Cruising Pty Ltd is seeking a concierge-style support specialist to assist customers who already have bookings. You’ll handle enquiries, propose thoughtful upgrades to enhance their holidays, and focus on customer care rather than hard selling. The role emphasizes a high level of service and seamless, end-to-end travel experiences. Working as part of a cooperative team, you’ll manage inbound/outbound inquiries, liaise with suppliers, and help travellers get the most from their