Peters Building Company is looking for an experienced

Service & Operations Administrator

to join our small team in Mitchell and help coordinate the day-to-day delivery of our maintenance and project works.

This is

not a traditional reception or data-entry role . You'll be directly involved in our daily operations, working with clients, supervisors, trades and subcontractors to keep jobs moving from the initial work order right through to completion.

It's a busy and varied position suited to someone who enjoys

organising people, solving problems, communicating with clients and getting things done .

About the role Peters Building Company is looking for an experienced

Service & Operations Administrator

to join our small team in Mitchell and help coordinate the day-to-day delivery of our maintenance and project works.

This is

not a traditional reception or data-entry role . You'll be directly involved in our daily operations, working with clients, supervisors, trades and subcontractors to keep jobs moving from the initial work order right through to completion.

It's a busy and varied position suited to someone who enjoys

organising people, solving problems, communicating with clients and getting things done .

Key responsibilities

Receiving and coordinating client work orders and maintenance requests

Scheduling trades, subcontractors and supervisors

Communicating with clients and contractors by phone and email

Following up outstanding works and ensuring client deadlines are met

Updating jobs, notes, photos and documentation within

AroFlo

Assisting with quotes, purchase orders and job documentation

Coordinating site access, inductions and contractor requirements

Monitoring jobs from initial request through to completion and close-out

Providing general administration and operational support to the PBC team

About you We're looking for someone who can take ownership of their work and

doesn't need to be constantly reminded to follow something up .

Ideally, you'll have:





Previous experience in

administration, service coordination or operations

Experience within

construction, building maintenance, facilities management, trades or a similar service-based business

is highly desirable

Experience using

AroFlo, Simpro, ServiceM8 or another job/work-order management system

is highly desirable

Robust Microsoft Office and general computer skills

Excellent written and verbal communication skills

Confidence picking up the phone and dealing directly with clients and contractors

Strong organisational skills and the ability to manage multiple jobs and deadlines

Good attention to detail and the ability to follow tasks through to completion

Initiative, common sense and a practical approach to problem-solving

A positive attitude and willingness to become part of a small, close-knit team

About Peters Building Company Peters Building Company is a locally owned and operated Canberra construction and maintenance company delivering building, maintenance and project works throughout

Canberra, Sydney and regional NSW .

For more than 12 years, we've built long-term relationships with major organisations across

retail, education, commercial property, childcare and facilities management .

We're a small team with a large and varied client base, so you'll have the opportunity to work across everything from reactive maintenance jobs through to larger building projects.

What we offer

$70,000–$75,000 + Super , depending on experience

FREE onsite parking at our Mitchell office

Full-time Monday to Friday –

8:30am to 4:30pm

One work-from-home day per week once fully trained and established in the role

Stable, long-term employment

Salary reviews based on performance

Training in PBC systems and processes

A small, friendly team where your contribution is noticed

Exposure to major national clients and a wide variety of projects

Opportunity to develop and grow with the company

If you're organised, confident on the phone and enjoy being the person who keeps things moving, we'd like to hear from you.

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📌 Service & Operations Administrator (Canberra)
🏢 Peters Building
📍 Canberra