We are a well-established Brisbane based re-seller of Dowell windows and doors, Breezway Louvres and manufacture fly and security screens in house. We pride ourselves on our product knowledge and superior customer service. We quote over the phone, via online/E-mail enquiries and in our onsite Showroom!
An chance has arisen for a customer service focused and Sales extraordinaire to join our close knit team. We're a business that work hard, pride ourselves on our top level Customer service, like to have a laugh and love what we do!
Key duties of this diverse position include:
- Customer service - attending to enquiries and first point of contact for showroom quotes and sales
- Quoting – from phone, e-mail, and showroom enquiries as well as plan take offs
- Product Knowledge – product specifications and technical advice on installation methods
- Administrative - Preparing invoices and job related documentation
- Ordering from and liaising with suppliers
- Handling goods inwards products & assisting with customer collects
Our ideal Candidate will have:
- Excellent written and verbal communication skills
- The ability to prioritise work, manage deadlines, exercise initiative and multi-task
- A passion for customer service, be self-motivated and be committed to being a team player
- Foresight, problem solving skills and attention to detail
- Proficient with Microsoft Office Suite
What will we offer?
- Competitive Salary and bonus incentives
- Training and support from Office and General Manager - involved in day to day operations
- Established business ready to make changes and grow. Exciting time to join, learn and make a difference!
- Long term staff who love what they do and care about the Service we provide each day.
Experience within the building/glazing industry is highly regarded, although comprehensive product training will be provided.