XPT Software Australia Pty Ltd | Contract

HCM Consultant

Melbourne, Australia | Posted on 09/23/2026

- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company

- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

- We have 120+technocrats in Australia working at our clientlocations.

- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.

- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

KeyResponsibilities

- Provide L2/L3 functional support for Oracle HCMCloud applications.

- Analyze, troubleshoot, and resolve incidents,defects, and service requests within SLA timelines.

- Perform impact assessment, configuration changes,testing, and deployment of approved enhancements.

- Support Oracle quarterly release analysis,regression testing, and production deployment activities.





- Conduct root cause analysis for recurring issuesand recommend permanent solutions.

- Collaborate with business users, HR stakeholders,and technical teams to ensure seamless service delivery.

- Prepare operational reports, service metrics, andgovernance updates.

- Identify opportunities for automation, processimprovements, and service optimization.

- Participate in knowledge management activitiesand maintain support documentation.

RequiredSkills

- Strong experience in Oracle HCM Cloud ApplicationSupport and Maintenance.

- Valuable understanding of Incident, Problem, Change,and Service Request Management processes.

- Experience working in AMS/Managed Servicesenvironments with SLA-driven support.

- Strong troubleshooting, analytical, andstakeholder management skills.

- Experience in testing, release management, andquarterly patch validation.

- Excellent communication and documentation skills.

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📌 HCM Consultant (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne