This role will focus on client service, loan administration, lender follow-up and supporting the end-to-end loan process. You will be working closely with clients, lenders and internal stakeholders to ensure a seamless customer experience while helping drive the success of the business. $60,000 + Super Flexible working arrangements Ongoing mentoring and development Career progression opportunities Supportive and collaborative team workplace Exposure to residential lending and high-value clients Key responsibilities

Manage client communication throughout the loan process Prepare and manage loan application documentation Liaise with lenders,



solicitors and other stakeholders Support brokers with loan progression and settlements Maintain accurate client records and compliance documentation Deliver exceptional customer service and relationship management About you

Proactive and motivated Highly organised with strong attention to detail Process-driven and eager to learn Professional and client-focused Looking for a long-term career opportunity About us

We are partnering with a growing and highly respected mortgage broking business that is looking for a Client Services Manager to join the team. This is an opportunity to work closely with an experienced Broker, support quality clients and develop your skills within a business that genuinely invests in its people.

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📌 Client/Customer Services (Entry Level) (Port Phillip City)
🏢 Loan Market
📍 Port Phillip City