The opportunity

Lead the practical transformation of digital recordkeeping across a complex, multiagency environment.

Lead the practical transformation of digital recordkeeping across a complex, multiagency environment. This chance calls for an accomplished digital records professional to lead a specialist team delivering digital recordkeeping services, eDRMS initiatives, compliance activities and continuous improvement. Working closely with the Manager, Records Management, the role translates approved strategies and roadmaps into practical outcomes that improve governance, accessibility and customer experience.

The work strengthens how ITP and its partner agencies manage, protect and find reliable information. ITP supports seven Queensland Government agencies, approximately 15,000 user accounts and 300 sites across Queensland. This scale offers meaningful professional challenge, broad collaboration and the opportunity to improve recordkeeping capability across diverse environments.

The talent we are looking for

- demonstrated experience guiding specialist teams in digital recordkeeping, eDRMS, information governance and compliance or related information management services within a large and complex organisation
- practical delivery experience across transformation, system uplift, service improvement or compliance initiatives
- engaging people leadership, including coaching, capability development and creating a high-performing team culture
- sound judgement and the ability to make complex requirements clear, practical and usable
- strong relationship-building and influencing skills across business, technical and executive stakeholder groups




- the ability to translate strategy and complex issues into solutions, briefings, business cases, implementation plans and recommendations.

Experience with Microsoft 365 information governance and records management, Queensland Government recordkeeping requirements, or a relevant tertiary qualification will be highly regarded.

The impact

The role leads enterprise digital recordkeeping strategies, roadmaps and improvement initiatives; strengthens compliance, accessibility and customer outcomes; improves governance of high-value and high-risk information; and builds recordkeeping maturity across partner agencies. It also provides authoritative advice and leads eDRMS, business improvement and system uplift activities, including opportunities involving automation, AI and contemporary information management practices.

Why join DPI and ITP

At DPI, the work can have a tangible impact today and tomorrow. ITP offers the chance to collaborate with records, information management, technology and business specialists while growing leadership and enterprise delivery capability.

This permanent, full-time AO7 role is based in Brisbane and offers 12.75% employer superannuation, great leave benefits and up to 50% working from home, subject to approved arrangements and operational requirements. Join a supportive learning and development workplace with a great team culture.

Applications to remain current for 12 months

Job Ad Reference: QLD/701997/26

Closing Date: Wednesday, 7 October 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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📌 Principal Records Officer (Strategy and Systems) (Queensland)
🏢 Department of Primary Industries (Queensland)
📍 Queensland