Joint Vision Orthopaedic Group - Wollongong NSW

Joint Vision Orthopaedic Group is seeking an experienced, high-performing Medical Administrator to join our team.

Based in the heart of Wollongong, Joint Vision is a up-to-date, multidisciplinary centre integrating orthopaedic surgery, rheumatology, pain medicine, allied health, imaging (X-ray and ultrasound), and rehabilitation - all under one roof.

Since launching in August 2020, we have built a reputation for delivering a truly integrated model of care that prioritises clarity, collaboration, and outcomes. We are proud to be an award-winning organisation, recognised for excellence in both business and patient service.

This role offers a unique opportunity to work closely with orthopaedic surgeons, allied health clinicians, and a high-performing patient services team in a fast-paced, team-oriented environment.

This role is being advertised as a full‑time position; however, we are open to part‑time or flexible working arrangements for the right candidate, particularly those with strong experience.

This role is suited to someone who values ownership, consistency, and being part of a team setting a new standard in healthcare delivery.

About You

You are an experienced medical administrator who thrives in a high-performance workplace and takes pride in delivering a consistently high standard of patient care.

You bring:

- 3+ years experience in specialist practice or private hospital settings

- Confidence managing a high patient load with accuracy and efficiency

- Strong initiative with the ability to identify problems and improve workflows

- Excellent communication skills across patients, specialists, GPs, and hospitals

- Solid experience across Medicare, DVA, WorkCover, and private health billing

Highly regarded:





- Experience supporting clinical tasks (e.g. suture removal, clinical assisting)

- Certificate III in Allied Health, AIN, or similar training

The Role

This is a hands‑on, varied role where you will play a key part in the coordination of patient care and the overall efficiency of the practice.

Your responsibilities will include:

- Managing patient journeys from referral through to post‑operative care

- Coordinating appointments, surgical bookings, and theatre lists

- Preparing accurate fee estimates and supporting financial discussions with patients

- Processing and reconciling accounts across Medicare, DVA, WorkCover, and health funds

- Managing clinical correspondence and GP communication

- Supporting basic clinical tasks where required (training provided)

- Contributing to continuous improvement across systems and workflows

- Providing high‑level administrative and operational support to the team

Skills & Experience

- Minimum 3 years experience in medical administration

- Strong attention to detail and high-level computer literacy

- Experience with Gentu, Genie, or similar practice management systems

- Excellent organisational and time‑management skills

- Sound understanding of medical terminology

- Ability to work autonomously while contributing to a team environment

Why Join Joint Vision?

- Be part of a genuinely innovative, integrated model of care

- Work alongside highly respected surgeons and a collaborative clinical team

- Modern, purpose-built facility in a central Wollongong location

- A team culture that values enjoying the day‑to‑day, supporting one another, and delivering consistently high standards of care

- Flexible working arrangements available for the right candidate

- Opportunity to grow within an award‑winning organisation

#J-18808-Ljbffr

📌 Medical Administration and Reception (Wollongong)
🏢 Joint Vision Orthopaedic Group
📍 Wollongong