We are seeking a professional and highly organised Full Time Medical Secretary to join our busy and dynamic team at Sydney Gut Clinic. As a key member of our healthcare team, you will play a crucial role in ensuring the smooth and efficient operation of our practice, providing excellent administrative support to our medical professionals and delivering outstanding service to our patients.

Duties include:

Manage patient appointments, scheduling, and follow-ups

Handle phone inquiries and respond to patient queries in a friendly, efficient manner

Prepare and maintain accurate patient records, ensuring confidentiality at all times

Process patient referrals and liaise with specialists, hospitals, and other healthcare providers

Organise and manage medical documentation, ensuring compliance with all relevant regulations

Process medical billing, including Medicare and private health insurance claims

Coordinate patient communications, including reminders, test results, and appointments

Manage incoming and outgoing correspondence, including emails, phone calls, and mail





Perform general office administrative duties such as filing, photocopying, and maintaining office supplies

Provide support to medical staff and assist with other tasks as required by management

About you

Proven experience in an administration or receptionist role.

Robust organisational skills with the ability to multitask and prioritise effectively

Proficiency in Microsoft Office Suite and (experience with Shexie is preferred)

Knowledge of medical terminology and healthcare procedures (highly regarded)

Familiarity with Medicare, DVA, and private health insurance billing processes (highly regarded)

Exceptional attention to detail and accuracy in all tasks

Excellent communication skills, both written and verbal

Ability to maintain confidentiality and handle sensitive patient information

A friendly, approachable, and professional demeanour

Ability to work both independently and collaboratively within a team

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📌 Medical Receptionist (Sydney)
🏢 Sydney Gut Clinic
📍 Sydney