At Hutcheon & Pearce, we're proud partners of the iconic John Deere brand and Australia's largest family-owned John Deere dealership. We're looking for a proactive and customer-focused

Service Advisor

to join our Dubbo team.

In this role, you'll be the key link between our customers, Service Technicians, and Service Manager, helping keep the workshop running smoothly while delivering exceptional service every step of the way. If you're organised, enjoy building relationships, and thrive in a fast-paced setting, we'd love to hear from you.

What you'll be doing:

Providing exceptional customer service and coordinating service enquiries

Booking customer machines in for repair and maintenance work

Preparing service quotations and repair estimates

Opening, managing and closing work orders accurately and efficiently

Keeping customers informed on the progress of their jobs

Assisting with warranty and product improvement claims

Supporting invoicing and ensuring repair order documentation is complete

Maintaining service records, customer information and departmental reporting

Tracking service department performance, productivity and key KPIs

Supporting the Service Manager with the day-to-day administration of the workshop

No two days are the same, and you'll play an important part in keeping our customers and service team moving.

Who Are We Looking For?

A strong communicator who genuinely enjoys helping customers

Highly organised with excellent attention to detail





Confident using Microsoft Office, data entry systems and spreadsheets

Able to manage multiple priorities in a busy environment

Previous administration, service advisor or dealership experience will be highly regarded

Mechanical or agricultural industry knowledge is advantageous

Trade qualifications are welcomed but not essential

What We'll Bring:

Participation in the monthly-paid Performance Bonus Scheme

Staff discounts on John Deere parts, products, toys, and merchandise

Exclusive cashback offers and discounts via our EH Work App

Hutcheon & Pearce , the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.

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Want More Information? Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life

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📌 Service Advisor (Dubbo)
🏢 Hutcheon & Pearce
📍 Dubbo