Medical Receptionist (Level 2.1) Permanent Full time | Monday to Friday | No Weekends Bring Your Experience Somewhere It Truly Matters If you're an experienced Medical Receptionist looking for more than just another front desk role, this is an opportunity to join a specialist healthcare team where your expertise makes a real difference every day.

At

Icon Cancer Centre Richmond , you'll be a valued member of a close-knit administration team, working alongside specialists and nursing staff to deliver exceptional care and support to patients throughout their treatment journey. This is a role for someone who understands the importance of accuracy, compassion and professionalism, and who takes pride in creating a seamless experience for patients during some of life's most challenging moments.

As a

Level 2.1 Medical Receptionist , you'll utilise your healthcare administration experience to coordinate patient appointments, manage treatment-related administration, process billing and support complex patient care pathways in a fast- paced specialist environment.

This is an excellent opportunity for an experienced medical administrator who enjoys taking ownership, building strong relationships and contributing to a team that genuinely cares.

Why You'll Love This Role

Permanent full-time position with

Monday to Friday hours and no weekend work

Work within a highly respected specialist cancer care service

Utilise your healthcare administration experience in a role with genuine responsibility and variety

Be part of an experienced and supportive administration team

Build meaningful relationships with patients and clinicians

Enjoy a workplace where your contribution is recognised and valued

Access ongoing development and career progression opportunities within a growing national healthcare organisation

What You'll Be Doing

Deliver a professional and compassionate experience for patients, carers and visitors

Manage specialist appointments,



treatment bookings and patient enquiries

Coordinate administrative aspects of patient care pathways from initial consultation through to ongoing treatment

Process patient billing, Medicare and DVA claims accurately and efficiently

Maintain confidential patient records and ensure data integrity across multiple systems

Liaise closely with specialists, nursing staff and allied health professionals to support smooth daily operations

Manage competing priorities while maintaining exceptional attention to detail

Contribute to a positive team culture and support continuous improvement initiatives

About You

Previous experience as a Medical Receptionist or Healthcare Administrator

Strong knowledge of Medicare billing, health fund processing and DVA claims

Sound understanding of medical terminology

Excellent organisational and time management skills

Confidence managing multiple priorities in a fast- paced clinical setting

Outstanding communication and interpersonal skills

A proactive approach and the ability to work autonomously

High-level attention to detail and commitment to accuracy

Strong Microsoft Office skills, particularly Word and Excel

Most importantly, you'll be someone who combines professionalism with genuine empathy and understands the important role administration teams play in delivering exceptional patient care.

Icon Cancer Centre – Australia and New Zealand Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience.



There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer- metro and regional communities delivering on our mission to bring the best possible care, closer to home.

For more information on our cancer services in Australia visit en/our-services/cancer-services-australia/ or www.iconcancercentre.com.au

Our Culture and Benefits: At Icon, we don’t just offer jobs—we offer

careers that grow with you.

Enjoy:

Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre‑tax earnings– potentially saving you thousands!

Rewards Portal: Discounts and cash‑back on experiences, travel, dining & shopping.

Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.

Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.

Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.

Paid Parental Leave: Supporting you both personally and professionally.

Join a Team with Purpose At Icon Cancer Centre, every role contributes to changing lives. Our administration teams are at the heart of the patient experience, helping ensure every patient feels welcomed, supported and cared for throughout their treatment journey.

If you're an experienced Medical Receptionist looking for a

Level 2.1 opportunity

where your skills, knowledge and dedication will be genuinely valued, we'd love to hear from you.

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📌 Medical Receptionist (Level 2.1) - Icon Cancer Centre, Richmond (Port Phillip City)
🏢 Icon Group
📍 Port Phillip City