Located on the campus of the University of Canberra (UC), the

University of Canberra College (UCC)

is an independent enterprise and a premier pathway provider for the University. UCC is dedicated to making quality university education accessible to all, specialising in preparing both Australian and international students for successful university study. The College offers a range of preparatory programs that are designed to equip students with the academic and language skills needed for university success.

Job Description We're looking for a detail-oriented, customer-focused, and proactive

Admissions and Recruitment Officer

to join our dynamic team in Canberra, Australia, on a casual basis. In this role, you'll be the bridge between prospective students, education agents, and our organisation, ensuring a seamless and supportive admissions experience.

You will play a key role in processing applications, assessing student eligibility, and delivering high-quality customer service while navigating the complexities of international student recruitment and enrolment regulations. In addition, you will support a range of student recruitment, marketing, promotional, and social media activities, including assisting with events, generating engaging content, maintaining digital communication channels, and supporting campaigns that enhance the visibility and reputation of the College in domestic and international markets.

This role offers a unique opportunity to contribute to both student admissions and marketing initiatives, helping attract, engage, and convert prospective students while fostering strong relationships with key stakeholders.

Key Responsibilities:

Maintain up to date knowledge of changes in relation to local and international qualifications, education systems, institution credentials, credit precedents and regulatory requirements





Contribute to the development of college specific digital content and online web strategy toolkit, such as marketing material and content including social media marketing and communications

Provide support to the web page quality control and content management of UC College website to ensure consistency and accuracy of content, quality and focus

Ensure adherence to both the partner university, UC College and Navitas brand guidelines and gain relevant University approvals for all marketing material

Coordinate with the Admissions and Recruitment Manager with the Lead conversion process as appropriate

Liaise with education agents onshore and offshore and Navitas Source Country Offices regarding applications, visas, applicant information and enrolments such as:

Implement interaction via phone, email, sms etc.

Manage or respond to enquiries or applications from agents or direct applicants

Identify and allocate applicant enquiries to agents

Provide information packs to applicants

Facilitate resolution of issues raised by agents

Undertake Academic verification and confirm entry levels with University Partner as necessary

Facilitate payments

Update and maintain student records and contribute to alignment of systems/records with university partner

Contribute to refinement of admissions guidelines as established in policy and procedure

Develop and maintain strong, effective, and enduring partner relationships with agents, University partner and Navitas stakeholders





Participate in promotional activities as required

Qualifications

Relevant qualifications and demonstrated work experience OR significant work experience within the education industry or related area

An understanding of the Australian tertiary education system as well as knowledge of or the ability to quickly acquire knowledge of the regulatory framework relating to domestic and international students

Excellent oral and written communication skills; strong interpersonal skills including the ability to deal effectively with clients by phone, e-mail and in person

High level computer skills including an understanding of and experience in using various student management systems

Demonstrated experience in developing and managing effective marketing activities from planning to implementation in a global workplace

Experience of developing and managing social media networks

Experience and proven performance across various digital marketing channels, including lead automation

Demonstrated capacity to effectively utilise various promotional media including print, audio-visual and web technologies to develop and implement successful marketing strategies

Demonstrated commitment to the provision of a high-quality client-focused service

Demonstrated ability to manage a high volume of tasks with competing priorities in an organized manner and within strict deadlines

Demonstrated written communication skills that enable the appointee to prepare basic written correspondence accurately and independently on a range of student admissions matters

Demonstrated ability to work as a productive member of a team

Experience in processing applications

Knowledge of admissions policies and procedures pertaining to administration and admission of undergraduate students, both local and international

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📌 Admissions and Recruitment Officer (Canberra)
🏢 Navitas
📍 Canberra