Bookings & Scheduler – Entry Level | Full Training Provided
MYLO | Eagle Farm | Full-Time | Office Based | 2 Positions Available
Want to start a career in scheduling?
MYLO is looking for two organised, reliable and friendly people to join our small, close-knit team in Eagle Farm as Bookings & Schedulers.
No previous scheduling experience is required — we will train you!
MYLO started in Victoria and now operates across VIC, NSW, SA and QLD. We provide safety compliance, property maintenance and home modification services across Australia.
A big part of our Queensland operation is smoke alarm inspection, installation and maintenance. The work we coordinate helps protect families, tenants and property owners by ensuring homes have properly maintained and compliant smoke alarms.
About the role
Working closely with our Team Leader, technicians and Property Managers, you will help organise daily schedules and keep our technicians running efficiently.
Your responsibilities will include:
- Booking appointments with Property Managers and tenants by phone and email
- Organising daily runs for technicians and electricians
- Allocating jobs according to geographical areas
- Using Google Maps to plan efficient travel between properties
- Supporting technicians with booking enquiries and changes while they are on the road
- Rescheduling appointments and managing changes or cancellations
- Maintaining booking information and basic Excel spreadsheets
- Using Microsoft Office / Microsoft 365
- Working with our CRM, Salesforce
- Developing a basic understanding of smoke alarm compliance and positioning
What we're looking for
We're looking for people who:
- Are organised, reliable and punctual
- Have good administration and customer service skills
- Communicate confidently by phone and email
- Can work independently but enjoy being part of a team
- Have good attention to detail
- Have basic Excel and Microsoft Office skills
- Know the Brisbane/Queensland suburbs and have a good understanding of distances between areas
- Are keen to learn and develop a career in scheduling
Scheduling experience is not essential. If you're a great organiser with the right attitude, we'll teach you the rest.
Why MYLO?
- 2 full-time positions available
- Secure, long-term employment
- Eagle Farm office with free parking
- Friendly, supportive and close-knit team
- Smart casual workplace — individuality is encouraged
- Regular BBQs and shared lunches
- Training and the prospect to develop valuable scheduling skills
- Long-term career opportunity with a growing Australian business
Want to know a little more before you apply?
We’re happy to have a chat!
If you’d like to know more about the role or have any questions before applying, give our People & Culture Advisor a call on 0468 835 ***. We’d be happy to tell you a little more about the role and what it’s like to work with MYLO.
If you're reliable, organised, enjoy working with people and want to learn a new skill, we'd love to hear from you.