Pepper Money Limited is seeking a Customer Assist Specialist to support customers facing hardship and life challenges. You will assess circumstances, offer suitable repayment options and work with internal teams to deliver positive outcomes while upholding regulatory requirements. You will engage with customers empathetically, communicate clearly, and manage multiple priorities with accuracy and care, ensuring privacy and compliance throughout every interaction.
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📌 Empathetic Customer Care & Hardship Specialist (Sydney)
🏢 Pepper Money
📍 Sydney
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