Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.
Discover more about Mercure Gold Coast at: *********************************
Where you’ll be working Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B; team in our locally inspired restaurant and bar, in The Green Dining.
Job Description What you'll be doing:
Oversee smooth operations of the Restaurant and Bar
Ensure all guests receive excellent hospitality and service
Respond to guest concerns with professionalism and calm composure
Support with training staff, onboarding, and providing feedback
Promote a positive team culture across the Food and Beverage team
Qualifications What you'll bring to the role:
Passionate about connecting with people and providing hospitality with heart
Experience in a hotel or resort F&B; team as a supervisor or team leader
Excellent bartending skills and beverage knowledge
Demonstrated ability to lead a F&B; team to success
Excellent communication and guest service skills
RSA Certificate
Reliable transport (public transport not accessible at required shift times)
Available to work weeknights & weekends and holiday season
Why work with us:
Complimentary meal on shift
Free in office car parking
Supportive Leaders invested in your development and growth
Generous Discounts on accommodation and dining across Accor Hotels globally
Family & Friends Discounts on accommodation, dining and more
Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
Represent a resort centered around wellbeing, local connection and authenticity
Access to hundreds of online courses to progress your career in hospitality
We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.