As the Operations Assistant, you will provide broad day-to-day support across office administration, client communication, scheduling, reporting and document management. You will also assist with deliveries of tools & equipment to our various sites across Metro-Melbourne.

Key responsibilities

- Managing and triaging incoming emails
- Responding to clients and directing enquiries to the appropriate team members
- Answering and directing phone calls
- Maintaining accurate records, databases and filing systems
- Providing ad hoc support to management and the wider team
- Delivering tools, equipment & paperwork to site
- Conducting site inspections to provide progress reports for ongoing projects

About you

- Previous experience in Administration, Office Coordination, Operations support or a similar role
- Highly organised with strong attention to detail
- Comfortable juggling multiple priorities in a busy environment
- Strong communication skills and a friendly, qualified approach
- Proactive, reliable and willing to take ownership
- Practical and adaptable, with a genuine willingness to help wherever needed




- Comfortable working within a blue-collar, operational environment
- A willingness to learn new systems and processes
- Current valid forklift license or willingness to obtain

About us

Sundance Racking Pty Ltd is a specialist pallet racking installation, relocation, repair and maintenance contractor, operating throughout Australia but primarily based in Victoria and New South Wales. With extensive experience in large-scale warehouse developments, distribution centres, automated storage systems and cold storage facilities, Sundance Racking provides safe, compliant and high-quality installation services for some of Australia's leading logistics, warehousing and manufacturing businesses.

- Office-based position in Sunshine West
- Working hours of 7 am to 3:30 pm
- Supportive and collaborative team environment
- Varied role with exposure across management and operations
- Opportunity for further career growth within the business

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📌 Operations Assistant (Melbourne)
🏢 Sundance Racking
📍 Melbourne