ARA Electrical Engineering Services – Ingleburn NSW

Join a Leading Electrical & Infrastructure Contractor ARA Electrical is seeking a highly organised and proactive Service Administration Officer to join our growing team. This role is critical in supporting our Service & Maintenance division, ensuring the smooth coordination of technicians, customer communications, work orders, invoicing, and reporting activities.

If you're an administration professional who thrives in a fast-paced environment and enjoys working with customers, field personnel, and project teams, we'd love to hear from you.

About ARA Electrical ARA Electrical delivers electrical, communications, high voltage, renewable energy, and infrastructure solutions across commercial, industrial, government, utilities, and data centre sectors throughout Australia. With a strong reputation for safety, quality, and customer service, we continue to invest in our people and provide long-term career opportunities.

Key Responsibilities

Coordinate and schedule service technicians and maintenance works

Manage customer service requests and work order administration

Prepare purchase orders, and service documentation





Process invoices and assist with customer billing enquiries

Maintain service records, asset registers, and compliance documentation

Liaise with customers, suppliers, subcontractors, and internal stakeholders

Assist with monthly reporting and administrative support

Support the Service Manager and broader operations team

About You

Previous experience in an administration, service coordination, or customer service role

Strong organisational and time management skills

Excellent verbal and written communication skills

High attention to detail and accuracy

Ability to prioritise multiple tasks in a dynamic environment

Experience using ERP, service management, or maintenance systems will be highly regarded

A positive attitude and team-focused approach

What's on Offer

Secure, full-time position

Career progression opportunities within a national organisation

Supportive and professional team environment

Ongoing training and development

Employee Assistance Program (EAP)

Up-to-date office environment

Diverse and challenging work across multiple industries

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📌 Service Administration Officer (Sydney)
🏢 ARA Electrical Engineering Services
📍 Sydney