As a

Customer Service & Dispatch Administrator

at our South Dandenong facility, you will support the coordination of customer orders, dispatch activities, and inbound goods processing.

This role is ideal for someone with previous customer service, administration, or warehouse experience who enjoys working in a hands-on environment while supporting office-based tasks.

You will work closely with the warehouse team, couriers, and internal departments to ensure orders are processed accurately and efficiently while maintaining excellent service standards.

Key Responsibilities

Process customer orders and enter data accurately into internal systems

Assist with coordinating dispatch and booking freight with couriers

Support picking, packing, and preparing orders for shipment when required

Check and receipting inbound goods into the system

Allocate and update inventory records

Provide phone and email support to customers and internal teams

Assist the sales team with general administrative tasks

Maintain accurate documentation and records

Follow all workplace health, safety, and environmental procedures

About You

Previous experience in customer service, administration, retail, or warehouse support

Comfortable working in both an office and warehouse environment

Strong attention to detail and basic numerical skills

Good organisational skills and ability to prioritise tasks





Confident communication skills (written and verbal)

Basic to intermediate MS Office skills

Experience with ERP or inventory systems (desirable but not essential)

Valid driver’s licence (preferred)

Positive, reliable, and team-focused attitude

What we offer:

Market aligned remuneration with annual salary reviews:

Your salary grows with your skills and performance.

Career Progression:

Clear pathways to develop and advance within Motion network with access to free webinars, training events and courses.

Comprehensive Benefits:

Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.

Eligible for

1

Good to Give Leave Day

per calendar year in addition to normal leave entitlements to participate in volunteering activities

About Motion

Motion Australia is a leader in the distribution of industrial products. We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

MOTION is an equal chance employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

#J-18808-Ljbffr

📌 Customer Service & Dispatch Administrator (Port Phillip City)
🏢 Genuine Parts
📍 Port Phillip City