Job Description

Customer Service Administrator | Medical Devices

n

Seven Hills | $68K–$70K + Super | Full-Time, Office-Based

n

Are you someone who enjoys being the person who keeps everything organised, customers updated and the team running smoothly?

n

We're partnering with an established organisation within the medical and healthcare supplies sector to recruit a Customer Service & Sales Support Coordinator for their Seven Hills office.

n

This is a hands-on, varied role where you'll work closely with the sales and product teams while supporting hospital and healthcare customers across Australia and New Zealand.

n

What You'll Be Doing

n

n
- Managing incoming customer calls and enquiries
n
- Preparing and processing customer quotes and orders
n
- Coordinating purchase orders and invoicing
n
- Providing customers with order and delivery updates
n
- Managing enquiries and requests through the CRM system
n
- Following up backorders and keeping internal teams informed
n
- Maintaining accurate customer and order information
n
- Supporting Product Specialists and Managers with day-to- day administration
n
- Assisting with general office coordination and administration
n

n

What We're Looking For

n

You may currently be working as a Customer Service Coordinator, Sales Administrator,



Sales Support Officer, Office Administrator and looking for your next opportunity.

n

You'll ideally bring:

n

n
- Previous customer service or administration experience
n
- Solid written and verbal communication skills
n
- Excellent attention to detail
n
- Confidence dealing with customers over the phone and email
n
- Good organisation and time-management skills
n
- Experience using CRM, ERP or order-processing systems would be advantageous
n
- A proactive attitude and willingness to jump in and help the team
n

n

Experience within healthcare, medical devices, pharmaceuticals or another B2B environment would be beneficial but is not essential.

n

What's On Offer

n

n
- $68,000–$70,000 + super
n
- Permanent full-time position
n
- Monday to Friday, office-based in Seven Hills
n
- Stable and established healthcare-related business
n
- Supportive team workplace
n
- Exposure to customers across Australia and New Zealand
n
- Opportunity to build experience within the medical industry
n

n

If you're looking for a stable, varied customer service and administration role where you can become an important part of the team, I'd love to hear from you.

📌 Administration Officer (New South Wales)
🏢 Exclusive Talent
📍 New South Wales