Job Description

Lakes Hyundai & Chery North Lakes is seeking a Receptionist / Rego Clerk to join our dynamic team in North Lakes, Queensland. This is a full‐time position that combines front‐of‐house reception duties with vehicle registration and administrative support. You will be the first point of contact for our customers and a key member of our dealership team, playing an essential role in delivering exceptional service and maintaining smooth day‐to‐day operations.

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What you'll be doing

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- Greeting and welcoming customers as they arrive at the dealership, ensuring a positive first impression
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- Managing and processing vehicle registration paperwork and documentation accurately and efficiently
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- Answering phones, directing calls appropriately and responding to customer enquiries in a professional manner
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- Scheduling customer appointments and maintaining appointment calendars for sales and service teams
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- Processing customer paperwork, including finance agreements, warranty documents and vehicle registrations
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- Maintaining reception areas to ensure they are clean, organised and welcoming
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- Managing mail, deliveries and general administrative tasks
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- Liaising with internal teams to ensure customer needs are met promptly and efficiently
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- Supporting the sales and service departments with administrative requirements as needed
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- Maintaining confidentiality and handling sensitive customer information professionally
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What we're looking for

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- Proven experience working in a reception or customer‐facing role, ideally in an automotive or dealership environment
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- Strong organisational and administrative skills with the ability to manage multiple tasks simultaneously
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- Excellent communication skills, both written and verbal, with a professional demeanour
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- Proficiency with computer systems and Microsoft Office applications
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- Experience with vehicle registration processes and automotive documentation is highly desirable
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- A genuine customer service focus with the ability to remain calm and courteous under pressure
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- Attention to detail and accuracy, particularly when handling significant documentation
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- Ability to work independently and as part of a team
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- Professional presentation and reliable attendance
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- A valid Australian driver's licence is preferred
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What we offer

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At Lakes Hyundai & Chery North Lakes, we value our team members and offer a supportive working environment where your contributions are recognised and appreciated. Our benefits include:

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- A competitive salary package
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- Ongoing training and professional development opportunities
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- A cooperative and friendly workplace culture
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- Staff discounts on vehicle purchases and services
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- A stable, full‐time position with a reputable automotive dealership
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- The opportunity to be part of a successful and growing business
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About us

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Lakes Hyundai & Chery North Lakes are an awarding winning Hyundai & Chery dealership located in North Lakes, Queensland, committed to providing exceptional customer service and high‐quality vehicles. With a reputation for excellence, competitive pricing and a dedicated team, we pride ourselves on delivering outstanding service to our customers. We are looking for enthusiastic, reliable team members who share our commitment to customer satisfaction and professional excellence.

📌 Receptionist / Rego Clerk (Queensland)
🏢 Lakes Hyundai
📍 Queensland