Job Description

Randstad are proud to currently be partnering with a large State Government Department in recruiting AO3 Administration Officers, you will be part of the Job Creation workstream within the Operations Team.

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These roles are based primarily in Berrinba, with excellent hybrid and flexible working options available across Southeast Queensland following an initial training period. This is a great full-time opportunity (36.25 hours per week, Monday to Friday) to kick-start your Public Sector career, utilise digital mapping tools, and develop fundamental skills in a supportive, dynamic team environment.

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Your new role

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Your duties will be tasks including but not limited to...

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- Providing timely and accurate administrative support, including completing internal quality assurance measures and delivering documentation.
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- Utilising ArcGIS and other systems/applications to produce outputs for aerial and ground jobs, including generating maps and related deliverables.
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- Monitoring and editing data for accuracy, maintaining electronic and hard-copy records, and raising data issues to ensure data integrity.
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- Using judgment and problem-solving skills when undertaking allocated tasks and non-routine requests to meet tight timeframes.
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- Exporting, reviewing, collating, and ordering data reports to be escalated to management for decision-making purposes.
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- Performing administrative support for treatment or surveillance activities, including generating appointments and bookings.
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- Providing high-quality customer service by responding to enquiries and accurately recording details on relevant databases.
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- Supporting the team by providing mentoring and training to new or inexperienced staff.
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- Participating in user acceptance testing, troubleshooting, and providing feedback for system upgrades.
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- Participating in the continual improvement of operational processes and identifying procedural inconsistencies.
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- Upholding business efficiency through effective communication with members of the public, clients, staff, and stakeholders.
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What will you need to be successful in this role

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- Experience working effectively within a collaborative team environment.
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- Desirable attributes including an extremely high level of attention to detail and strong critical thinking skills.
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- The ability to use judgment and problem-solving skills under minimal supervision to manage competing priorities.
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- Knowledge of ArcGIS or other GIS software is highly regarded (though not essential, as full training will be provided).
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- Analytical skills, the ability to interpret, review, edit, and collate numerical and written system data.
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- Excellent communication and customer service skills for engaging with stakeholders and the public.
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- Reliable, adaptable, and capable of managing confidential and sensitive departmental information.
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- A current unrestricted 'C' class drivers' licence.
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- While there are no mandatory qualifications, practical experience or qualifications in a related field will be favourably regarded.
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What You'll Receive

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- Competitive hourly rate + super.
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- Primary Berrinba location, transitioning to excellent hybrid options (up to 2 days working from home or utilising secondary depots across Ipswich, Logan, Moreton Bay, Brisbane, or the Gold Coast) after an initial 3-month training period.
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- Learn specialist skills and knowledge in GIS mapping software and large-scale government program operations.
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Why work with Randstad?

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We value our contractors. So in addition to the perks from your new employer, we can also offer you...

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- A dedicated consultant as a point of contact
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- Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.
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- A free Employee Assistance Program which will provide you and your family with access to professional support services.
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- Access to your payslips at the click of a button via our MyRandstad App.
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- A weekly pay cycle which gives you access to your wages sooner rather than later.
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What now

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Are you ready to take the next step in your career in government and make a tangible impact on environmental protection?

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Note: Unfortunately, due to a high volume of interest in these roles, only shortlisted candidates will be contacted.

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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

📌 Administration Officer (Queensland)
🏢 Randstad
📍 Queensland