The successful candidate will be primarily based in Lismore but this may expand to other locations and will be responsible for providing a welcoming experience for patients while supporting the smooth day-to-day operation of clinics.
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Key responsibilities
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- Welcoming patients and providing professional front-desk support
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- Answering telephone calls and responding to patient enquiries
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- Managing appointments, bookings and cancellations
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- Processing payments and private health insurance claims
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- WorkCover, Medicare, Veteran Affairs, Support at Home and NDIS knowledge preferable but not essential
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- Maintaining accurate patient records
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- Liaising with practitioners and other team members
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- General administrative and reception duties
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- Working confidently and flexibly across multiple locations
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About you
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- Has previous medical, allied health or reception experience
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- Has excellent communication and customer service skills
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- Is organised, reliable and professional
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- Can work independently as well as part of a team
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- Is happy and able to travel between multiple locations
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- Has strong computer and administrative skills
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- Demonstrates empathy and professionalism when dealing with patients
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- Experience with Cliniko will be highly regarded
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- Part-time hours with a supportive and fun team
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- Administration Training
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- Variety through working across multiple locations
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- Friendly and professional working setting
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- Opportunity to develop your skills within the allied health sector
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📌 Part Time/Casual Allied Health Receptionist (Lismore)
🏢 Physio Plus
📍 Lismore
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