Account Executive

Reporting to: Group Account Director

Location: Sydney (Lane Cove West)

As an Account Executive at Dashing, you’ll play a key role in delivering retail campaigns, print, point-of-sale, brand activations and installations for some of Australia’s most recognised brands.

You’ll manage campaigns from initial brief through to production and delivery, acting as the central link between clients and Dashing’s internal teams. You’ll ensure briefs are clear, timelines remain on track and every campaign is delivered within budget and to an exceptional standard.

This role suits an experienced client service professional who understands print and production and enjoys bringing multiple people, priorities and campaign elements together. You’ll be highly organised, proactive and calm under pressure, with the confidence to take ownership and resolve challenges quickly.

Key responsibilities

Client relationships and campaign delivery

- Build trusted client relationships and act as a key day-to-day contact throughout each campaign
- Develop a strong understanding of each client’s brand, objectives and campaign requirements
- Manage end-to-end campaigns from initial brief through to production, delivery and installation
- Translate client requirements into clear briefs and keep stakeholders informed of progress, timelines, risks and solutions
- Lead or contribute to client WIP meetings, maintaining accurate campaign trackers and project information
- Ensure campaigns are delivered on time, within budget and to an exceptional standard, raising concerns early when costs, timing or scope change
- Stay informed about industry trends and competitor activity to provide proactive, insight-led recommendations

Production and project coordination

- Oversee print and point-of-sale production, including estimates, bookings, artwork approvals, logistics and installations
- Coordinate Creative, Production, suppliers and installation partners to ensure seamless campaign delivery
- Prepare and maintain artwork uploads, distribution lists, install guides, run sheets and other campaign documentation
- Support the preparation and review of estimates, quotes and costings in collaboration with Production
- Identify and resolve production, delivery and installation challenges, escalating risks when required
- Use PrintIQ, Monday.com, Zendesk and Dashing’s Portal to manage tasks, workflows and communication

Collaboration and continuous improvement

- Work collaboratively across Dashing and build effective relationships with suppliers, installers and other campaign stakeholders
- Attend daily team huddles and regular client WIP meetings to remain aligned and proactive
- Support and guide Account Coordinators,



helping them develop their skills and confidence
- Contribute to campaign debriefs and identify practical opportunities to improve workflows, quality and efficiency
- Take ownership of your work while knowing when to consult, collaborate or escalate
- Remain open to new and approved technologies, including AI, that can improve efficiency and campaign outcomes
- Contribute positively to a connected, team-oriented and team-first culture

About you

Experience and expertise

- 3+ years of account management, client service or project management experience within print, point-of-sale, retail marketing, visual merchandising or brand activations
- Demonstrated experience managing campaigns from brief through to production and delivery
- Strong technical print knowledge and experience supporting estimates, quotes or costings
- Confidence managing multiple suppliers, deadlines and complex campaign requirements
- Experience with visual merchandising or fabrication using materials such as timber, metal and acrylic is highly regarded
- Experience working directly with clients and managing day-to-day stakeholder expectations
- Experience working in fast-paced, deadline-driven environments

Skills and attributes

- An exceptional written, verbal and interpersonal communicator
- Highly organised, efficient and detail-focused
- Creative, commercially aware and solutions-focused
- Confident, decisive and calm under pressure
- Proactive and hands-on, while remaining approachable and collaborative
- Comfortable managing multiple campaigns and adapting when priorities shift
- Tech-savvy and open to learning new systems and approved technologies
- Proficient across Microsoft Office, Google Workspace and project management systems
- Experience using Monday.com, Zendesk or PrintIQ is advantageous

What you’ll bring to Dashing

- A genuine passion for delivering exceptional work and building strong client relationships
- The ability to connect clients, internal teams and suppliers to keep campaigns moving
- A positive, solutions-first mindset and enthusiasm to grow within a supportive team
- Energy, professionalism and a commitment to delivering outstanding work
- A willingness to roll up your sleeves, take ownership and get things done
- A culture-first approach and commitment to creating a strong, connected team




- The flexibility to attend occasional installations outside standard business hours when required

Why Dashing?

At Dashing, our purpose is to always go above and beyond. With our people at the centre of everything we do, we care more, back ambition, respect craft and empower each other.

Guided by our values of Work Smarter, Dream Further and Win Together, we create an environment where collaboration, growth and strong results go hand in hand.

We bring brands to life through thoughtful creativity, cutting-edge technology and an unparalleled range of production capabilities. More than print production specialists, we work alongside some of Australia’s most iconic brands to solve problems, spark innovation and create memorable retail experiences.

Dashing Values

- Work Smarter. Collaboration is at the heart of everything we do. We believe in the power of teamwork, where diverse perspectives come together to create something greater than the sum of its parts.
- Dream Further. We don’t just think outside the box - we dream beyond it. Innovation and ambition drive us to push boundaries, exploring new possibilities and creating what’s next.
- Win Together. Success is sweeter when shared. We are committed to achieving greatness with our partners and each other, ensuring that every win is a collective victory celebrated by all.

Benefits

- Flex working: Enjoy the flexibility of working from home up to 1-day per week.
- Growth opportunities: Benefit from a robust Learning & Development program, with plenty of room for growth.
- Continuous improvement culture: We believe in continuous improvement - everyone is encouraged to share their ideas to help us get better, together.
- People & Culture support: A dedicated team to ensure you feel valued, supported, and part of the Dashing family.
- Tech innovators: Work with a cutting-edge Tech Innovation team, using tools like Monday.com to streamline and elevate your workflow.
- Social vibes: Monthly social events and quarterly awards to keep the team vibe high.
- Fuel your day: Enjoy a kitchen stocked with delicious fruit, snacks, drinks, and more to keep you fuelled and refreshed throughout the day!
- Dog-friendly perks: Bring your furry friends to the office.
- Commuting ease: Drive to work with parking available onsite and the street to make your journey smooth and hassle-free. End of travel facilities onsite.
- Charity involvement: Make a positive impact with dedicated volunteering days to support charities.
- Wellness: Access to Dashing Gym, Dashing Massages, Dashing Bikes, and lots of local walking tracks and parks nearby.

We appreciate the time you’ve taken to apply. Due to the volume of applications we receive, only shortlisted candidates will be contacted for the next stage of the process.

📌 Account Executive (Activations, Retail + Print) (Sydney)
🏢 Dashing
📍 Sydney