We are seeking professional, organised and enthusiastic individuals to provide administrative assistance to our Pre-Admissions Ward and Front Office. Permanent full-time opportunities available.

Your responsibilities will include but are not limited to:

- Process patient payments over the phone
- Maintain and department balance spreadsheets as required (e.g. banking)
- Undertake daily banking, accounts payable and debt collection functions when required
- Sort, scan and file all mail and paperwork and documentation relating to assessment or payment of patient invoices
- Efficient and accurate data entry of patient pre-admission prior to their admission
- Processing of patient confirmation letters for future admissions as required
- Process incoming correspondence and action as required
- Assistance in confirmation calls to next day admission patients

Why You'll Love Working With Us!

- Supportive & Cooperative Team Culture – You’ll be part of a close-knit, multidisciplinary team that values your expertise, listens to your ideas, and celebrates your wins
- Breathtaking Location – Imagine finishing your shift and being minutes away from pristine beaches, lush hinterland trails, and vibrant coastal cafés. The Sunshine Coast offers a relaxed, outdoor lifestyle that’s hard to beat.
- Positive Workplace Culture – Be part of a hospital that values diversity, inclusion, and the wellbeing of its staff as much as its patients.

Essential Criteria

- Previous experience in a customer service-related area
- Effective communication and interpersonal skills




- Proven ability to work effectively in a team environment and independently as required
- Strong customer service skills
- Strong attention to detail
- Strong keyboard and computer skills using the MS Office programs
- Able to complete tasks within designated timeframes

Desirable Criteria

- Previous experience in hospital administration
- Knowledge and understanding of health funds, policies and related contracts
- Certificate in Medical Terminology
- Experience in hospital mainframe systems
- Previous experience in accounting related roles

Employee Perks

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100 retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through versatile rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Remuneration: An hourly rate of $30.43 - $31.73 superannuation, based on experience.

📌 Administration Assistant (Birtinya)
🏢 Ramsay Health Care
📍 Birtinya