Formulating, implementing and managing strategic business plans for major/key client accounts to achieve sales revenue targets
Managing revenue, growth, productivity and profit for your entire portfolio
Leading program processes and coordinating cross-business resources to ensure achievement of goals, schedules and quality commitments
Managing negotiations between the organisation, clients and third-parties involved
Collaborating with sales and support groups to identify opportunities for expanded business
Conducting product demonstrations and coordinating preparation of sales proposals, tenders and contracts
Acting as the organisation's single point of contact to clients during implementation
Working closely with clients to determine present and future needs and proposing suitable products, services and upgrades
Advising customers on information and business technology strategy
Supporting the wider sales team where required
Requirements
4+ years of related account management or similar experience
Experience with managing customer contracts and requests
Proven sales ability including outstanding negotiation skills and persuasive ability
Expert IT product and industry knowledge coupled with the ability to deal with clients at all levels
Specialist knowledge of relevant IT industry and vendor products
Strong Project management skills
Excellent communication skills, both written and verbal
Core Competencies
Demonstrates expertise in strategic account management, driving sales revenue through effective negotiation and project management. Possesses solid IT product knowledge and the ability to collaborate with clients to meet their business technology needs.