Job Description

Job Title: Part-Time Stretch Instructor / Client Experience & Operations Assistant

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Location: Recovery and Massage Centre
n Position Type: Part-Time
n Experience Required: Minimum 2 years

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About Us

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Recovery and Massage Centre is a sports recovery centre dedicated to improving mobility, performance, and overall physical wellbeing. We specialise in recovery-based services, including guided stretch classes designed to support athletes and active individuals of all levels.

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Role Overview

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We are seeking a reliable and motivated Part-Time Stretch Instructor who will also be engaged as a Client Experience & Operations Assistant. This role is ideal for someone who enjoys working directly with clients both on the floor and at the front of house, and who takes pride in creating a welcoming, organised, and professional environment.

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Key Responsibilities

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- Lead group and/or semi-private stretch classes in a secure, professional, and engaging manner
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- Deliver structured stretch sessions focused on mobility, flexibility, and recovery
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- Modify stretches to accommodate different fitness levels, injuries, or limitations
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- Educate clients on proper technique, breathing, and body awareness
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- Monitor client movement and provide hands-on or verbal corrections as appropriate
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Client Experience & Operations Assistant

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- Greet clients warmly and provide an excellent customer experience
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- Manage bookings, check-ins, and general inquiries (in person, phone, and email)
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- Process payments and maintain accurate client records
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- Assist with retail sales and memberships if applicable
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Opening & Closing Duties

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- Open and close the centre according to procedures
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- Prepare studio spaces before classes and reset after sessions




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- Ensure the facility is clean, organised, and ready for clients
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- Follow end-of-day cash handling and reporting procedures
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Team & Facility Support

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- Maintain a clean, safe, and welcoming environment throughout shifts
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- Communicate effectively with the recovery and coaching team regarding client needs
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- Uphold company standards, policies, and brand values at all times
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Requirements & Qualifications

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- Minimum 2 years of experience teaching stretch, mobility, yoga, Pilates, personal training, or related movement disciplines
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- Strong understanding of anatomy, biomechanics, and flexibility training
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- Comfortable multitasking between instruction and reception duties
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- Experience working with athletes or active populations preferred
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- Certification in a relevant field (Stretch Therapy, Personal Training, Yoga, Pilates, Sports Science, or similar)
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- Must hold certification in Pilates, Yoga, Personal Training, or Stretch Therapy
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- CPR/First Aid certification (or willingness to obtain)
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- Current CPR/First Aid certification is required at the time of application
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- Professional, punctual, and reliable
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Desired Skills

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- Excellent communication and interpersonal skills
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- Strong organisational and time-management abilities
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- Customer-service focused with a friendly, confident demeanour
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- Passion for recovery, mobility, and helping others move better
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- Ability to work independently and as part of a team
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Schedule & Compensation

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- Part-time hours (flexible schedule, including early mornings, evenings, and/or weekends)
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- Position requires availability for a mix of early mornings, evenings, and weekend shifts
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- Competitive pay based on experience and qualifications
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📌 Part-time Stretch Instructor/Front Desk (City of Gold Coast)
🏢 Recovery and Massage Centre
📍 City of Gold Coast