Your Role We are currently seeking a Property Claims Consultant to lead by example and facilitate excellence in our property claims handling. With a dedicated focus on customer service, this role will be offered on a permanent full-time basis with a hybrid approach working from our Sydney CBD office and Working From Home (WFH).

You will add value to Gallagher Bassett across the following

Manage a portfolio of complex property claims from end to end

Settle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer service skills

Build and develop external business relationships

Achieve monthly productivity levels as designated by your Team Leader

Resolve complaints in accordance with company guidelines

About you We’re interested in hearing from people who possess: To excel in this role, you will be a dedicated and driven team member who thrives in a busy yet rewarding workplace.

Minimum 2 + years Property Claims experience

Excellent interpersonal, spoken and written communication skills

PC literate – Database and Microsoft Office with outstanding organisational and time management skills

A self-motivated individual with the ability to work autonomously

Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

What we can offer you

Flexible work arrangements – including WFH

Paid Parental Leave

Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working workplace which is built around great team support and rewarding opportunities





Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts

Service recognition awards and employee assistance program for yourself and immediate family members

A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs

Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)

Reproductive leave

Birthday Club - have a day off during your birthday month as a gift from GB!

Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave

Novated Leasing opportunities

Two paid volunteer days annually

Health Insurance Discounts with our Group Insurance Plan

Employee Stock Purchase Program

Paid parental leave

Flexible and hybrid work arrangements

Mental Health and Wellbeing Support for yourself and immediate family members

Employee Recognition Awards and Service Milestone Recognitions

Peer Support Program

Annual flu vaccinations

Access to Reward Gateway – discount offers at over 350 retailers!

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.

As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.

We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

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📌 Property Claims Consultant (Sydney)
🏢 Gallagher
📍 Sydney