Toowoomba Toyota is on the lookout for an exceptional Showroom Host. This position is the essential first point of contact for customers and visitors to the dealership. We are looking for a people person, who is warm, bright and welcoming but, able to maintain a calm and composed demeanour when under pressure. This is a full-time position that requires work on Saturday's from 9am - 1pm, with two (2) Rostered Days Off per month.
What you'll be doing
The Showroom Host carries out a range of duties related to the handling and capture of all new Toyota sales enquiries, including but not limited to:
Meeting and greeting showroom customers
Previewing vehicles virtually and in the showroom
Introducing customers to sales team members in a professional manner
Capturing and recording customer details
Recording customer buying requirements and purchase expectations
Providing administration support to the sales team
Promoting Toowoomba Toyota and the Toyota Brand
Follow Toowoomba Toyota’s Road to Sale Process to assist with the sale of a new vehicle whilst meeting the customers needs and the dealership goals
Providing administration support
General clerical duties
Maintain a safe work environment, adhere to WH&S; guidelines
Assist in keeping all work areas clean and up to date.
Complete regular product training via Toyota Training Pathway using eLearning, face-to-face, onsite and remote learning methods
Essential Skills/Qualifications/Experience
Reception or office experience (experience within a dealership is highly regarded)
Previous sales experience in a retail environment
Customer Service focused with friendly, professional manner
Excellent interpersonal skills with clear and professional verbal communications
Detail orientated with excellent organisational skills and the ability to prioritise workload
Strong computer skills and ability to learn recent programs and processes
Willingness to learn and accept feedback
Ability to work productively as part of a team and unsupervised
Commitment to Toyota’s goals and operational standards.
Current valid Queensland Manual drivers licence
The successful applicant will be given a detailed induction program and ongoing training will be provided.
What we offer
At Toowoomba Motors, we pride ourselves on creating a positive, supportive and inclusive work environment for our employees. We offer competitive remuneration, opportunities for career development, and a range of benefits including uniforms provided at no cost.
Base salary + superannuation + incentives
Monthly Rostered RDOs
Employee discounts on vehicles, insurance, parts and servicing
Access to discounts on Merchandise, Movie Tickets, AFL Tickets and Memberships, KINTO car rentals + MORE!
Opportunities to test your skills and compete against others through the Toyota National Skills program
Rewards for loyalty through Toyota Tenure
Enjoy a range of exclusive offers through Medibank Private Health Insurance
CBD location with on-site parking available to employees