About the role

This is a role owning what happens after the Occupation Certificate — purchaser handover, defect rectification, and the strata building bond process. You'll work directly alongside the Head of Construction, who has 20+ years in residential development. On the technical and contested calls you'll be supported, not thrown in.

Key responsibilities

- Prepare buildings for handover and manage pre-settlement inspections
- Close out PSI defect items before settlement
- Be the first point of contact for purchasers through the defect liability period
- Work with the builder to compile and issue handover packs: O&M; manuals, warranties, as-builts, keys
- Build and run the master defect schedule across live projects in Excel
- Log, categorise and track every reported item through to closeout
- Coordinate rectification with head contractors, subcontractors and maintenance team, including access and resident notification
- Draft defect vs. maintenance assessments for review by the Head of Construction
- Run the strata building bond process — lodgement, inspector appointment,



interim report, final report and release of bond

About you

- 3–5 years in residential construction — contract administration, site management, customer care, defects, or a strata defect consultancy
- Advanced Excel: you can build a multi-project tracker, not just fill one in
- Trade background or a construction-related degree
- Able to inspect a defect, describe it accurately in writing and photograph it properly
- Calm and qualified with purchasers
- Current driver's licence

Highly Regarded

- Exposure to defect liability periods, DLP closeout or PSI processes
- Familiarity with the NCC and common residential Australian Standards
- Any prior contact with strata committees, building managers or strata managing agents

About us We're a Sydney residential developer delivering apartment projects across the Lower North Shore and Northern Beaches. We stand behind our buildings after completion.

📌 Assistant Post Completion Manager - Residential Development (Neutral Bay)
🏢 Platino Properties
📍 Neutral Bay