Hillpointe in Maitland, NSW, AU seeks a Customer Care Specialist, Level 5 to serve as the centralized contact for residents and former residents regarding renewals, delinquency, and account balances. The role handles high-volume inbound and outbound communications and provides accurate information in line with approved policies.
You will collaborate with centralized operations and in office teams to ensure consistent, timely, and professional resident engagement, document interactions in the