Job Description

Administration/Roster Officer & Finance Administration

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Dobson Family Care is a growing NDIS provider based in Murgon, Queensland. We are currently seeking two reliable, organised and motivated people to join our team. Both positions are initially part-time, with the opportunity for additional hours as the organisation continues to grow.

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Finance & Administration Officer

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This role will provide support across the financial and administrative functions of our NDIS services.

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Key responsibilities

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- Preparing and processing NDIS invoices and claims
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- Assisting with NDIS billing and funding administration
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- Checking and processing staff timesheets
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- Assisting with payroll and timesheet administration
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- Following up missing or incorrect timesheets
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- Assisting with accounts payable and accounts receivable
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- Processing invoices, receipts and financial records
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- Maintaining accurate participant and financial records
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- Assisting with NDIS compliance and record keeping
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- Liaising with staff, participants and plan managers regarding invoices and payments
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Administration & Rostering Officer

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This role will provide support across staff rostering, administration and the day-to-day coordination of our NDIS services.

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Key responsibilities

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- Coordinating and maintaining staff rosters
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- Matching support workers with participant needs, availability and preferences
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- Managing roster changes, cancellations, leave and staff replacements
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- Communicating roster updates with support workers and client services
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- Assisting with timesheets and scheduling administration
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- Assisting with staff onboarding and documentation
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- Managing emails, phone enquiries and general correspondence
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- Providing general administration and office support
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- Supporting NDIS compliance, documentation and record keeping
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- Working closely with management, client services and support workers
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About you

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- Highly organised and reliable
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- Detail-focused and accurate
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- Confident using computers, email and Microsoft Office
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- Able to manage competing priorities
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- A clear and professional communicator
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- Comfortable working independently
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- Versatile and solution-focused
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- Committed to confidentiality and quality service
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- Experience with NDIS invoicing, timesheets, payroll or accounting systems will be highly regarded (Finance & Administration Officer)
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- Previous NDIS, disability, aged care, healthcare or community services experience is highly desirable; previous NDIS rostering experience will be highly regarded (Administration & Rostering Officer)
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- Supportive and friendly team environment
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- Varied roles within a growing NDIS organisation
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- Opportunity to develop your skills
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- Potential for increased hours as the organisation grows
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About us

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Dobson Family Care is a growing NDIS provider based in Murgon, Queensland.

📌 Administration/Roster Officer & Finance Administration (Queensland)
🏢 Dobson Family Care
📍 Queensland