Job Description

Parts Interpreter / Customer Service Representative

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Located in Ingleburn, NSW

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Monday–Friday | 7:00 AM–3:00 PM

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Full-Time Position

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About Our Client

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Our client is a leading provider of specialised lighting, pumping, power generation, and mechanical equipment solutions. They support a diverse range of industries by supplying quality equipment, spare parts, and technical services to meet customers' operational needs.

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What You Will Be Doing

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- Provide customer and technical support for products and parts
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- Handle customer enquiries, parts interpretation, and quotations
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- Support sales and engine quotations
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- Manage CRM cases, orders, and customer enquiries
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- Process parts orders through the ERP system
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- Track deliveries and coordinate with internal teams
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- Maintain customer relationships and accurate records
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What You Will Need

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- Customer service and parts interpretation experience
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- Knowledge of mechanical equipment, pumps, gensets, lighting, and diesel engines
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- ERP, CRM, and Microsoft Office experience
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- Ability to interpret parts and maintenance manuals
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- Strong communication, customer service, and organisational skills
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- Technical customer support or parts sales experience
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- Knowledge of M3 is highly regarded
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What's in It for You?

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- Full-time prospect
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- Supportive team environment
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- My Benefits – Working with WorkPac means you can access major discounts across leading retailers, explore the Wellbeing Hub, as well as special offers through our partnership with Flare
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📌 Parts Interpreter / Customer Service (New South Wales)
🏢 Workpac Group
📍 New South Wales