Hybrid Cloud Contact Centre Specialist (New South Wales)

Hybrid Cloud Contact Centre Specialist (New South Wales)

24 Sep
|
Optus
|
New South Wales

24 Sep

Optus

New South Wales

Optus in Sydney is seeking a Contact Centre Specialist to deliver high‑quality managed services and technical support across Cloud Contact Centre technologies for a government client.

You’ll operate in a mature ITIL environment, take ownership of escalated issues, support change and incident processes, and collaborate with customer and internal teams to ensure stability, compliance, and exceptional customer experience. In office role with a 24x7 rotating roster in a 5‑day cycle.

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📌 Hybrid Cloud Contact Centre Specialist (New South Wales)
🏢 Optus
📍 New South Wales

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