Job Description

Role: IT Business Analyst - Financial Health

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Location: Sydney, NSW

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Contract: 6 months, with potential for extension

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About the Role

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We are looking for an experienced IT Business Analyst to support a major Financial Health transformation programme. This is a senior stakeholder-facing role requiring strong business analysis, financial services experience and the ability to translate complex business needs into practical technology solutions.

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You will work closely with senior business and technology stakeholders across strategy, requirements, delivery and implementation.

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Key Responsibilities

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- Lead end-to-end business analysis across transformation initiatives.
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- Work with senior stakeholders to understand business objectives and define solutions.
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- Lead requirements gathering, analysis, documentation and traceability.
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- Facilitate workshops and stakeholder discussions to drive alignment.
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- Analyse business processes, customer needs, risks and opportunities.
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- Develop business cases, options analysis and support investment decisions.
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- Work closely with Product, Technology, Operations, Risk and Compliance teams.
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- Define and support UAT, business readiness and implementation activities.
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- Identify risks, assumptions, dependencies and opportunities for improvement.
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- Contribute to governance,



programme reporting and stakeholder communications.
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- Mentor and support other Business Analysts where required.
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About You

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- 7 to 10 years of experience as an IT Business Analyst, ideally within financial services or consumer finance.
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- Strong understanding of financial health, financial inclusion, lending, debt management, savings and consumer vulnerability.
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- Proven experience working on complex transformation programmes in regulated environments.
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- Robust stakeholder management and communication skills, including experience engaging senior leaders.
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- Excellent requirements gathering, process analysis and documentation skills.
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- Experience working across Agile and Waterfall delivery environments.
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- Understanding of financial services regulatory, risk and compliance requirements.
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- Strong analytical and problem-solving capabilities.
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- Experience with UAT and end-to-end project delivery.
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- Experience in financial health or financial inclusion programmes.
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- Exposure to open banking, consumer lending or debt advice.
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- Experience in customer-centric or outcomes-based transformation programmes.
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- Previous experience in government, financial services or the not-for-profit sector.
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📌 IT Business Analyst - Financial Health (New South Wales)
🏢 Recmatrix Consulting
📍 New South Wales