Experience with Dynamics 365 Sales, Customer Service, or Field Service modules. Experience with Copilot Studio and AI Builder. Experience in enterprise-scale CRM implementations. Detailed Job Description

Key Responsibilities

Design, develop, and customize Microsoft Dynamics 365 CRM solutions. Develop and maintain plugins, custom workflows, custom actions, and business process flows. Create and customize forms, entities, views, dashboards, and security roles. Build integrations with external systems using REST APIs, Web APIs, Azure Services, and .NET technologies. Develop Power Automate flows and Power Apps solutions. Work with Azure Functions, Logic Apps, Service Bus, and API Management for integrations. Participate in requirements gathering, solution design, development, testing, and deployment. Troubleshoot and resolve application issues and performance bottlenecks. Collaborate with business analysts, solution architects, and stakeholders. Follow best practices for CRM development, security, and deployment. Required Technical Skills





Microsoft Dynamics 365 Customizations and Configurations Plugins, Custom Workflow Activities Business Rules and Business Process Flows Ribbon Workbench / Command Bar Customization CRM Security Model Development Skills HTML5, CSS3 Dynamics 365 SDK Web API and OData Power Platform Power Apps Power Automate Dataverse Power Platform Administration Integration Technologies REST/SOAP APIs Logic Apps Service Bus SSIS (optional) Database SQL Server FetchXML Query Expressions DevOps Git Source Control Solution Deployment Management Preferred Qualifications

Bachelor's Degree in Computer Science, Engineering, or related field. Microsoft Dynamics 365 certifications are preferred. Experience with Agile/Scrum methodologies. Knowledge of Azure cloud services. Preferred Certifications

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Microsoft Certified: Power Platform Solution Architect Expert

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📌 Technology Lead | Microsoft Technologies | Dynamics CRM (Port Phillip City)
🏢 Ampstek
📍 Port Phillip City