At Kelly+Partners, we operate with one transparent mission: "to help our people, Private Business Owners, and the communities we work in Be Better Off". We are committed to providing personal and professional growth opportunities to ensure all our team members are set up for a fulfilling and successful future.

About Kelly+Partners

Top 20 accounting firm in Australia

Certified Great Place to Work 3 years running

Winner of the Australian Business Awards for Employer of Choice 2022

Awarded one of Australia’s Best Workplaces for Women 2023

Established in 2006 and growing at over 30% per annum

Why Join Us? Benefits In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits:

Diverse role and opportunity to grow your skills and values continued professional learning – we are professional services after all!

Interstate retreats and company events

Modern, bright workplaces with state-of-the-art technology

Employee Assistance Program

Paid Community Service Leave

The Role We're looking for a proactive IT Support professional to join our growing team and play a hands‑on role in supporting our people, technology, and day-to-day operations across our offices. This is a practical, action-oriented position where you'll help keep systems running efficiently while contributing to the continued growth of Kelly+Partners.

What You’ll Do

Provide hands‑on IT support to Partners, managers, and staff across our offices

Build strong working relationships with Partners to understand technology needs and ensure reliable support





Administer and support Microsoft 365, including user provisioning, licensing, security, and collaboration tools

Manage endpoints (Windows laptops/desktops), onboarding/offboarding, and equipment setup

Coordinate with third‑party IT vendors and managed service providers

Support IT aspects of new office onboarding and integrations

Assist with cybersecurity best practices, including MFA, endpoint protection, and access controls

Support practice management, document management, and collaboration platforms

Manage IT requests using a ticket‑based support model

Support AI and automation initiatives, including:

User access and permissions for AI tools (e.g., Copilot, AI research tools, automation platforms)

Ensuring security, licensing, and compliance requirements are met

Assisting with rollout, configuration, and user support for AI‑enabled tools

Maintain IT documentation, procedures, and operational records

Who You Are

3–5+ years of hands‑on IT experience, preferably in professional services

Strong experience with Microsoft 365, Windows OS, user access, and licence administration

Comfortable supporting Partners and senior stakeholders

Familiar with cloud‑based SaaS environments

Experience working with external IT vendors / MSPs

Strong experience using ITSM/ticketing systems

Good understanding of AI-enabled workplace tools and how they are deployed and supported

Solid grasp of cybersecurity fundamentals

Strong communication skills and a service‑oriented mindset

Organised, reliable, and execution‑focused

A valid Australian Driver’s Licence

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📌 IT Operations Specialist (Sydney)
🏢 Kelly+Partners Accountants
📍 Sydney